How helpful was this page?
Related Blog Posts
End-of-year tips: Managing patrons
May 03, 2022
Assigning policies–the complete guide
Mar 23, 2022
Setting rules–Patron Policy Preferences
Mar 08, 2022
Search smarter!—Combine search results
Oct 13, 2021
Jul 07, 2021
Saved field mapping—Easy peasy imports
Feb 10, 2021
Top 5 Tips of 2020
Dec 21, 2020
From our librarians—Reusable book menu cards
Nov 18, 2020
New Patron Details—We listened to your feedback!
Sep 09, 2020
When are my books due?—Send Patron Details to everyone
Mar 04, 2020
The Contact tab identifies contact information for the patron, including the parent or guardian you need to contact in case of emergency. You may enter more than one name, address, and email by separating them with a comma.
Enter the patron's parent or guardian. This information is used solely for reference.
Phone and Mobile
Enter the phone number and fax number that should be used to notify the patron of special events, overdue items, in-stock holds, and other official library business.
Address, City, State, Postal Code, and Country
Enter the patron's mailing address. Notices and letters will be sent to this address.
Enter the patron's primary email address. This is the email used for all email notifications (like overdue notices), matching with your SIS, and resetting passwords. To guarantee that email notifications are being sent, check the Enable Automatic Email Notifications box in your Circulation Settings preferences.
Enter additional emails (e.g. parent/guardian) and separate them by commas. This field is mostly for reference and in most cases these addresses won't receive notifications.
As of Alexandria version 21.2, you can choose to send some email notices to only the Primary Email or all emails on a patron's record for the following notice reports. That way, you can make sure both patrons and parents/guardians get a notice if necessary.
Use this field to enter notes on how to contact this patron or the patron's legal guardians. You can also use the Contact Notes field to track names, additional phone numbers (cell, home, work, or fax), and email addresses.
Patron contact information can be viewed and changed by patrons in the Researcher interfaces, if your security preferences allow.