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Special tab

Status

Circulation > Special > Status

The information on the Status subtab shows the number of concurrent downloads, the number of current connections, your remaining hard drive space, a shortcut to the Application Data Folder, and two Cash Drawer buttons.

The Status subtab will also display the current date and time, how many communication channels are open, whether an application update is available.

The Cash Drawer Balance button opens the Cash Drawer window which allows you to fill in the Staring Balance and the Start Date (date from with which you want the report to begin), and the End Date (date through which you want the report to cover). After these fields have been modified as desired, click on OK and the Cash Drawer report will appear showing the patron barcode, date, description of charge, refunds and/or payments, total refunds, total payments, starting balance and new balance. To print a hard copy of the report, click on File and select Print.

When the Open Cash Drawer button (designed to function with COMPanion’s optional receipt printer hardware) is clicked, it will automatically open the cash drawer. If you are interested in licensing use of Alexandria’s cash drawer component, contact your sales representative at (800) 347-6439 and ask about parts V4200 or V4202.


System Info

Circulation > Special > System Info

The System Info subtab contains information about your system. This information is automatically attached to your email messages so that our Customer Support team has as much of the basic information as possible to help solve your problems and answer your questions.

Please note that the information in these counters is used mainly for Customer Support analysis and may not be accurately interpreted by the uninitiated. For example, while the transactions counter might seem self-explanatory, it really only keeps track of current (outstanding) circulation transactions. Items that are currently reserved, put on hold, or circulated will increment the counter by one (+1); items that are checked back in will decrease the counter by one (-1). Therefore, to get an accurate count of your circulation transactions, don't rely on the counters below—run the Usage by Period report instead.

The Client Information section contains information about the client (you are using) that is currently connected to your data station.

License Info

Circulation > Special > License Info

The License Information subtab contains information about your Alexandria license. This information shows what you are registered to use. Note that you can also check your patron and item record limits.