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August 10th, 2020 Another year has gone by, and school is starting back up soon. Although this year presents unique challenges, we've got you covered with more resources in addition to our usual beginning-of-year procedures! Remote Checkouts Alex KBI Calendars B.png Beginning-of-Year Procedures. Every year we try to make them better. Read over our updated v7 Beginning-of-Year Procedures article to follow the steps or just make sure you didn't miss anything! Or are you still on version 6?…
August 3rd, 2020 The beginning of this school year is a bit different than usual, but you've got this! We've compiled some additional beginning-of-year tips to help you get your library running again. These will be especially useful if your school had to close or change procedures suddenly. Alex S Utilities Forgive_Charges Selections.png Overdue Items Schools that didn't have an option to gather books before closing will have a lot of overdues. If this applies to you,…
July 27th, 2020 As COVID-19 continues impacting communities, many libraries are changing their checkout procedures to limit physical contact. If you've been wondering how to do remote or hands-free checkouts with Alexandria, wonder no further! We have a new Remote Checkouts http://support.companioncorp.com/display/ALEX/Remote+Checkouts article with all the information and resources you'll need to change your checkout process. What does it cover? Preferences you'll need to alter,…
July 13th, 2020 At the end of every year, Miss Honey needs to see which kinds of books were most popular with each type of student in her system: elementary kids, middle schoolers, and high schoolers. These statistics help her decide which new books to order and justify the cost for administrators. Alexandria has a report that can give her this information, but she also needs to set up her patrons and items the right way to gather those statistics. How? Easy... policies.…
eBooks—All the resources
June 8th, 2020 With the increasing popularity and need for eBooks, we're popping in with a quick summer tip on how to use them with Alexandria. If you've been wondering how they're imported, how to add the cover art, what they look like in Researcher, and more, don't worry—we've got the answers. Alex S Researcher ebook.…
Help us help you!—Page ratings
May 18th, 2020 If you've poked around the Support Center recently, you may have noticed our new page rating system. Yep, that's right! Now you can rate pages to let us know whether or not they were helpful. Your feedback will help our team understand what's working well and identify areas for improvement. Alex_SC Page_Rating_Macro.png Did a page answer your question? Great! Give it a good rating to tell us it was helpful. On the other hand,…
May 11th, 2020 Alexandria Researcher has a lot of capabilities and interfaces that together create a powerful library experience for your patrons. While learning how to use these tools may feel overwhelming at first, it's a piece of cake with the right resources... A little while ago, we released some Researcher training videos for patrons https://www.youtube.com/playlist?list=PL8aR1lIbqGhQzApKkKhROMcA_NiobZVaC. Now we have the same thing for librarians!…
New Capstone titles?—Hooray!
May 4th, 2020 Yep, that's right. We have some new ebook titles for you! We're proud to partner with Capstone https://www.capstonepub.com/library/, whose ebooks provide encouragement for all readers through useful tools like text highlighting, audio support, customizable book lists, and more. Alex Partners CapstoneInteractive Logo-New.png Get 24 free ebooks by downloading the MARC file and cover art https://www.goalexandria.…
April 27th, 2020 You're almost there! The last step of our End-of-Year Procedures is creating a secure backup of your Alexandria data. Backups bring peace of mind and provide a way for your library to recover lost data when human errors, hardware malfunctions, and other unexpected events strike. Alex KBI Backups_Purple.png Version 7 and Version 6 Check out Back Up Your Data for information on backup strategies and instructions. Remember that backups, unlike archives,…
April 20th, 2020 One of the last steps in getting your library set for summer includes managing your patron records. Advancing grades, removing graduates, changing policies—all those fun things. While it's recommended to do most patron management at the start of the school year, here are some things you can do now to get a head start... Alex S Preferences Patrons Grade Table.png Version 7 Follow the steps on the Advance Patrons http://support.companioncorp.…


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