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Livesearch
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placeholderSearch Alexandria

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Get Started
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pageGetting Started Resources

New to Alexandria? Start here.

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Video Directory
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pageVideo Directory

See how easy it is to use Alexandria.

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Researcher BP
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pageResearcher Best Practices

Improve your collection's searchability.

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Tip of the Week
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pageTip of the Week

Keep up with the latest tips and tricks.

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Explore Alexandria

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Librarian

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   Circulation
   Items
   Patrons
   Operations
   Tools
   Preferences
   Textbook Tracker
   Offline
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Tools

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   Activity
   Administration Settings
   Authority Control
   Export
   Import
   Inventory
   Reports
   Self-Service
   Utilities
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Management

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   Explore Builder
   Manage Bulletins
   Maps
   Reviews
   Routes
   SIS Integration
   Sites
   Subscriptions
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Researcher

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   Researcher
   Browse
   Bulletins
   Explore
   Group Search
   Patron Status
   Scout
   Slideshow
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V7 FAQs

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Recently switched to 7? Get your questions answered.

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Release Notes

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See what's new and improved in the latest version of Alexandria.

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Interactive Demo

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Explore Alexandria's capabilities by checking out our web-based demos. 

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Contact Us

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pageContact Us

Need help or assistance? Contact Customer Support or Sales.

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Multiexcerpt
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Troubleshooting

When Alexandria is behaving abnormally, it may be due to blocked ports, aggressive emails filters, etc. Before you give us a call, check these things first:

  1. Does your machine have a network filter turned on?
  2. Is one of your network filters blocking Alexandria communications?
  3. Is your network blocking communications outside of your network?
  4. Is your email firewall blocking or filtering Alexandria messages?



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