January 6th, 2020

Winter break has come to an end and it's time to get back to work. You find out a bunch of overdue fines accumulated over the break when the library was closed. Whoops! No need to worry, though. Alexandria has a utility to fix that!

Use our Forgive Charges utility to take care of accidental fines that accumulate over a break or unexpected snow day:

1. Go to Tools > Utilities > Patrons > General > Forgive Charges.
2. On the Selections tab, make any necessary selections (policy, grade, homeroom, etc).

3. On the Options tab, choose Overdue Fines Only. 

   Tip
   The Other Charges/Fees option forgives everything but lost fees and overdue fines.

4. In the Transaction Date Starting field, enter the date of the first day of winter break.
5. In the And Ending field, enter the date of the last day of winter break.
6. Click Run.

And there you have it! All of those fines will disappear and you can return to normal circulation.