Pardon the mess! The Support Center is undergoing construction.  


Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
Content Layer
id183777634
Content Column
tabbed-blockstabs
id183777665
Content Block
nameNew & Improved
id183777649
Note

Content is subject to change until the official release on June 25, 2022. 

25 June 2022

Highlights


Copy Notes are a great way to keep not just information about the copy, but reminders for yourself ‘to do’ something with that copy. But how do you find all the copies that have notes? Introducing the new Copy Notes report! Now you can see all your notes in one place.



Do you need to check out a bunch of textbooks to a teacher? Yeah, you can scan them all in Circulation. And you might be able to speed things up using a barcode range (RG). But now you can just quickly run the Check Out utility in Textbook Tracker!

Also, for Check Out and Check In utilities, you can now select by Copy Last Inventoried Date. That means you can do things like bookdrop items requested by patrons, but wait to check them out until you’ve actually handed them to the patrons (e.g. for curbside holds, or getting books to a classroom).

Important

  • Don’t expire unexpectedly! 75 days before your license expires, we’ll send you a renewal notice. 60 days before your license expires, we’ll start letting you know, first in the Circulation Log, then with a little dialog. 
  • If you have saved reports, in order to see new changes to a report, you will need to re-create your saved report with the updated Quick report. We know it’s not fun, and are working on a solution.
  • Are you still on version 6? If you haven’t already, it’s time to schedule your conversion, as version 6 will no longer be supported after summer 2022. Call us today at 1.800.347.6439 to discuss your options.
  • Due to the popularity of our SIS Integration with GG4L, almost all customers have converted from the old SIF standard to the new service. Thus, COMPanion will be discontinuing SIF support as of version 22.1 so all our users can enjoy the many benefits SIS Integration has over SIF.
Note

Did you get our notice about your Email? If you are using Gmail for your SMTP with Alexandria, you’ll have to authenticate.Read more.

New & Improved

Researcher/ Activity/ Self-Service
  • We’ve updated how you reset your password, also fixed Researcher logins so the Demo information won’t show to your patrons.
Makeover 
  • New Preference for Default Reservation Period—the preference can be set in the Makeover only, but all current Search (and Circulation) interfaces will respect that preference.
Reports
  • Go to Sites to run your Site Record Counts report. The report now includes information on the number of titles and copies for your various sites. This useful tool for district librarians was requested (indirectly) by our friend Angie from Alpine. Thanks Angie!

  •  If you are about to run the Remove Patrons utility, it’s always a good idea to run the Patron Information report first, to make sure you know exactly which patrons will be removed. For those of you removing graduated patrons, that might mean selecting by Graduation Date. So now the Patron Information report has a selection for ‘optional date’ (usually Graduation Date).
  • Copies Usage Reports have been renamed to help differentiate them and describe what they actually do. They’ve also all been moved to the Statistics / Usage category.
    Current name >> new name
    • Copy Usage Details >> Usage Totals per Copy -- also now includes title
    • Copy Monthly Usage >> Copy Monthly Checkout Count
    • Copy Monthly Usage Detailed >> Monthly Checkouts per Copy

  • Some little changes to these Overdue Items reports, including renames (Current name >> new name).
    • Overdue Items and Unpaid Charges Information >> Overdue Items or Unpaid Charges Information – because it will give you info on both things.
    • Overdue Items or Unpaid Charges Notice >> Overdue Items or Unpaid Charges Notice -- And we’ve simplified the Letter format, and will sort the email to start with items that are still checked out (then ones that have been returned).
    • In the Overdue Items Notice report, we added the option “Show Replacement Cost” to the email format, and cleaned up the Letter format.
    • In the Unpaid Charges Notice report, we tidied up Letter format.
  • There used to be a separate Copy Status report and a Copy Status Details report. …Why? Now we have just one Copy Status report, it has useful details, and you can sort by Status.The old Copy Status report can be found in the Legacy category… but you don’t want to still use that, do you? (If so, tell us why!)

  • We took a fresh look at the Cash Drawer Balance report and wondered “how am I supposed to read that”? We’ve added some lines and spacing to help.

  • Moved some selections for the Reordering Details report under the ‘Show Additional Selections’ area.
  •  Sort by Title in the Lost Copies report. Now you can let that teacher know about all those lost copies of the book she taught.
  • When you run the Circulation > Charges > Print Charges report, you’ll now get a report that’s a little easier to read.
  • Want to send emails to parents too? We added that nice option to some of our email notice reports before, and people seem to like it. So now you can choose Primary or All emails for the Loaned Items Notice, Coming Due Item Notice, Patron Email, and Send Patron Details Email.
Utilities
  • We’ve added a selection for Discard Reason to the Remove Discarded Copies utility. This means you could, in this example, choose to remove all “weeded” items, but keep all “damaged” books in the system until fees have been paid. Thanks for this idea goes to Kamrine Finney - Rocky Mountain Classical Academy.
  • We’ve added a Patrons with Birthdate selection to the Change Patron Policy utility, so if you are a public library you could assign policy based on age.

Fixed

Circulation
  • Patron Details now shows the actual cover art when the patron also has Lost items. Hey, that’s so much more helpful!
Operations
  • We’ve taken a hard look at timezone issues, and determined that we don’t actually run operations in the future (disappointing, I know). Operation Management should now show your reports (etc) as running in the time you expect. (If it isn’t, give us a call or email—our hosting team can check your Timezone settings.)
  • When you uncheck the box to Enable Email Notifications for saved reports, those notifications won’t go out. (That sounds right. Don’t ask what it was doing before.)
  • Some reports were running… and not giving you a PDF. Wut? Well, those are working now.
Reports
  • The pdf generated by the Sent Patron Details Email and the Send Email give you a list of all the patrons the email was sent to.
  • The Loaned Items Notice report is once again respecting the Patron Policy selection.
  • When you run the Loaned Items Information report in the format Counts Only, you can now see the total counts of the different sections for all major sorts. That means you can sort by Homeroom and see the totals for each homeroom. Cool.
  • The Overdue Items Notice format 2-per-page wasn’t behaving smart when the notice text is long or a patron has lots of items. It got a good talking to.
Utilities
  • If you’ve given up on getting items back, you may run a Declare Checked Out Copies Lost utility. It was a bit weird if you didn’t/did use a selection for Patron Policy and Patrons with items X Days Overdue. Now it should work right. Note that if you are using this utility, you may want to consider the Item Policy setting to do this automatically for you.
Items
  • Title Assistant helps you add new titles by searching a set of z39.50 servers. It used to have this vague option ‘keyword’. It’s actually looking at Notes, so we relabeled it. Also, other databases don’t like when you try to search using just that field, because it’s too broad… so Alexandria wouldn’t get any responses. Now Title Assistant will require you fill out another search parameter in order to also look for Notes. Read more about how the Title Assistant fields work.



Content Block
nameHow to Update
id183777618

Include Content
render-without-blockstrue
block-namesUpdate
pageRelease Notes
retain-block-widthtrue