Pardon the mess! The Support Center is undergoing construction. 
Before installing Alexandria, make sure you have the registration letter that came with your program, which contains information required during the installation process. Alexandria can be installed on either a Mac or Windows operating system, and the modules can be accessed from a web browser on your computer, tablet, or mobile device. We support the latest two versions of Chrome, Edge, Firefox, and Safari.
Important!
- Alexandria is a 32 bit application. 64 bit support for macOS 10.15 (Catalina) is coming soon, but do not update yet or Alexandria will not run. Please check with Customer Support before updating your server to this version of macOS.
- We recommend using a solid state drives (SSDs) for all Alexandria installations, including Controller, Centralized Catalog Data Stations, and Distributed Catalog Data Stations. Database applications are disk intensive, and solid state drives greatly enhance performance and reliability.
- Our standard report format is PDF. We recommend using the latest version of Adobe Reader to print labels, view reports, and notices on both your Data Station and connected Librarian clients.
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We do not provide support to run Alexandria on a virtual machine. Alexandria is a highly sophisticated database application that should be run on a dedicated server to optimize performance. While you can run it on a virtual machine, we don't recommend it. The resource-intensive nature of a controller's workload can place a significant strain on an inefficient VM, leading to challenges we cannot troubleshoot or diagnose. |
Recommendations
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For Controller or Centralized Catalog configurations managing more than 50 collections, please contact us for specific recommendations. |
