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September 14th, 2020

You told us, and we listened! With your feedback, we updated Patron Details to be more efficient and helpful than ever before. Have you given it a try yet?


Along with the reorganization, we've made Patron Details interactive! Say you want to renew an item or forgive a charge for the patron whose Details you're viewing. Simply click on that section's heading (i.e. "Items Out" or "Charge Summary") to be taken to the right place in Circulation. You can also click on a title to make it the Current Item.

Take a look at the When are my books due?—Send Patron Details to everyone tip to learn how to use the Send Patron Details Email report.

We'd again like to thank all of those who took our survey on Patron Details. Your insights were integral to its redesign! If you'd like to regularly give feedback on what's coming next in Alexandria, consider

joining our User Research Group.


The new and improved Patron Details is only available on v7. Still on version 6? Learn about switching to Alexandria 7! 

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9 Comments

  1. Anonymous

    Please put the patron's grade back in view when in Circulation. We shouldn't have to go to details to see this.

    1. Myra

      Hi! Grade will be included in the Current Pane Pane with the Makeover. Thanks!

  2. Anonymous

    How can I run without pictures?

    1. Morgan AUTHOR

      Hello! You can view Patron Details without cover art by unchecking the Include cover art checkbox at the bottom left-hand side of the dialog.

  3. Anonymous

    Thank you! It is more helpful.

  4. Anonymous

    We dont have a receipt printer and end up having to print the patron's details when shipping books. Is it possible to add optional text to the Print Details function?

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    1. Morgan AUTHOR

      Hey there! Thank you for the suggestion. Could you please fill out our Ideas form so we can get more information? https://www.goalexandria.com/ideas/

  5. Anonymous

    Is there any way that we can require a pop up to appear if a Patron tries to check out a book that is out of their program reading level?  Of course, with an override option for it is an ok option.   Our school is really trying to push our students to read in their level.  We have quite a few attempting to read books below or too high for their them.  If it is out of their level and the teacher approves it, then we could override it, but I would like to have a box that pops up and tells me rather than having to look into their patron details or keep a list handy.  


    Thanks, 
    Jana Pfefferkorn

    1. Myra

      Hi Jana please submit an Idea! https://www.goalexandria.com/ideas/

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