Below is an interactive representation of the Attended Kiosk page containing links to different areas within the Support Center to help you setup, navigate and use the Attended Kiosk feature. Click on any label (Visitor, Volunteer, Student, Staff or Vendor) or element, such as the actions menu "" for additional information. The Attended Kiosk interface is used by operators to easily sign the people who use your facility in and out. There are five default classifications: Visitor, Volunteer, Student, Staff, and Vendor. This list can be customized and specific classifications disabled in the Workstation Management settings. The Attended Kiosk will remain active until manually logged out or the automatic log out time is reached.

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Attended Kiosk Overview

The Attended Kiosk behaves similarly for each classification whose hours and activities you want to track and record. For example, after selecting the classification and Sign In/Out is selected, people may be asked to identify themselves using their date of birth, identification code, or job number. Regardless, everybody is required to enter their full name.

If a matching person is not located in your database, KeepnTrack will present you with an Alert Dialog box with three options: "Clear", "Cancel" or "Create". "Clear" will remove all the information from the input boxes and allow you to start over again. "Cancel" will dismiss the Alert Dialog box and leave all the information you entered in place. "Create" will present you with a window that will allow you to enter the person into the database. If more than one person has matching name information, KeepnTrack will ask you to select the correct person or provide additional information. Duplicate members are not allowed to sign in. (see Multiple Sign Ins for more information)

Next, KeepnTrack asks you to select which Activity the person is there to attend; account or facility activities are configurable in Tools ⇒ Activities.

Finally, the person will be verified and officially signed in to the facility; when applicable, a name badge will be printed.

Command Line

This field allows the operator to enter a person's name or ID number through either scanning or typing in the information. This field will accept partial last name entries and bring a dialog box up with possible matches from which a user can choose. Additionally, you can use the Command Line to enter other specialized commands.

The Command Line allows an operator to sign people in for different classifications by typing or scanning in a person's Person ID number.

The Command Line can also be used for quick exit from the facility. If the person has already signed in to an activity entering their name, person ID, or transaction barcode (located on the person badge printed on entry), then operators can quickly sign that person out of their activity.

When your account has been enabled for SMS messaging, typing a message such as “911 Help” in the Kiosk's Command Line will result in the text message “Help” being sent to all authorized recipients.

You can also type “/logout” in the Command Line to return to KeepnTrack's application picker.

Actions Menu

The Options Menu in the upper left corner contains three icons: "Actions", "Language" and "Quick Reports".

Reset Window. This selection, in the event information has been entered incorrectly, allows the user to clear all the information and restart.

Workstation Management. This option will take the user to the Workstation Management.

Log Out — This selection will simply log the user out of the program.

Language

allows the user to select between English and Español.

Reports

Reports are instant reports that provide information about who’s currently at your facility or who’s visited your facility during the course of the day. This can be accessed by the Reports icon "" located in the upper left corner.

People Here Now — This report shows you a list of who is currently signed in and visiting your facility. It includes the identification number (if available), person name, time of check in, classification type, and activity type.

People Signed In Today — This report shows you a list of all the people who are currently signed in or those who have signed out from your facility. This reports includes identification number, name, time of check in and check out, classification type, and activity type.

Staff Signed In Today — This report shows you a list of staff members who have signed in to the facility for the current day. This reports includes identification number, name, time of check in and check out, activity type, and duration.

Volunteers Signed In Today — This report shows you a list of the volunteers who have signed in to the facility for the current day. This reports includes identification number, name, time of check in and check out, activity type, and duration.

Early Dismissals — This report shows you a list of staff members who have signed in to the facility for the current day. This reports includes identification number, name, time of check in and check out, activity type, and duration.

Late Arrivals — This report shows you a list of the students who have signed out of the facility for early dismissal for the current day. This reports includes identification number, name, time of check out, and activity type.

Reset

This allows a user to Reset the screen and essentially start over again.

Help

This icon will direct the user to a Help page or pages that specifically relate to the topic currently being viewed.

Alert

This icon allows the Operator to send an immediate emergency text message and email out to all the people listed in their Preferences. Click here to learn more about the Alert Feature.