Contents
Below is an interactive representation of the Attended Kiosk page containing links to different areas within the Support Center to help you setup, navigate and use the Attended Kiosk feature. Click on any label (Visitor, Volunteer, Student, Staff or Vendor) or element, such as the actions menu "
" for additional information. The Attended Kiosk interface is used by operators to easily sign the people who use your facility in and out. There are five default classifications: Visitor, Volunteer, Student, Staff, and Vendor. This list can be customized and specific classifications disabled in the Workstation Management settings. The Attended Kiosk will remain active until manually logged out or the automatic log out time is reached.
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Attended Kiosk Overview
The Attended Kiosk behaves similarly for each classification whose hours and activities you want to track and record. For example, after selecting the classification and Sign In/Out is selected, people may be asked to identify themselves using their date of birth, identification code, or job number. Regardless, everybody is required to enter their full name.
If a matching person is not located in your database, KeepnTrack will present you with an Alert Dialog box with three options: "Clear", "Cancel" or "Create". "Clear" will remove all the information from the input boxes and allow you to start over again. "Cancel" will dismiss the Alert Dialog box and leave all the information you entered in place. "Create" will present you with a window that will allow you to enter the person into the database. If more than one person has matching name information, KeepnTrack will ask you to select the correct person or provide additional information. Duplicate members are not allowed to sign in. (see Multiple Sign Ins for more information)
Next, KeepnTrack asks you to select which Activity the person is there to attend; account or facility activities are configurable in Tools ⇒ Activities.
Finally, the person will be verified and officially signed in to the facility; when applicable, a name badge will be printed.
Command Line
This field allows the operator to enter a person's name or ID number through either scanning or typing in the information. This field will accept partial last name entries and bring a dialog box up with possible matches from which a user can choose. Additionally, you can use the Command Line to enter other specialized commands.
The Command Line allows an operator to sign people in for different classifications by typing or scanning in a person's Person ID number.
The Command Line can also be used for quick exit from the facility. If the person has already signed in to an activity entering their name, person ID, or transaction barcode (located on the person badge printed on entry), then operators can quickly sign that person out of their activity.
When your account has been enabled for SMS messaging, typing a message such as “911 Help” in the Kiosk's Command Line will result in the text message “Help” being sent to all authorized recipients.
You can also type “/logout” in the Command Line to return to KeepnTrack's application picker.
Actions Menu
The Options Menu in the upper left corner contains three icons: "Actions", "Language" and "Quick Reports".
Reset Window. This selection, in the event information has been entered incorrectly, allows the user to clear all the information and restart.
Workstation Management. This option will take the user to the Workstation Management.
Log Out — This selection will simply log the user out of the program.
Language
allows the user to select between English and Español.
Reports
Reports are instant reports that provide information about who’s currently at your facility or who’s visited your facility during the course of the day. This can be accessed by the Reports icon "
" located in the upper left corner.
People Here Now — This report shows you a list of who is currently signed in and visiting your facility. It includes the identification number (if available), person name, time of check in, classification type, and activity type.
People Signed In Today — This report shows you a list of all the people who are currently signed in or those who have signed out from your facility. This reports includes identification number, name, time of check in and check out, classification type, and activity type.
Staff Signed In Today — This report shows you a list of staff members who have signed in to the facility for the current day. This reports includes identification number, name, time of check in and check out, activity type, and duration.
Volunteers Signed In Today — This report shows you a list of the volunteers who have signed in to the facility for the current day. This reports includes identification number, name, time of check in and check out, activity type, and duration.
Early Dismissals — This report shows you a list of staff members who have signed in to the facility for the current day. This reports includes identification number, name, time of check in and check out, activity type, and duration.
Late Arrivals — This report shows you a list of the students who have signed out of the facility for early dismissal for the current day. This reports includes identification number, name, time of check out, and activity type.
Reset
This allows a user to Reset the screen and essentially start over again.
Help
This icon will direct the user to a Help page or pages that specifically relate to the topic currently being viewed.
Alert
This icon allows the Operator to send an immediate emergency text message and email out to all the people listed in their Preferences. Click here to learn more about the Alert Feature.
Footer
Alert Button
The Alert function is found only on the Attended Kiosk and allows an Operator to send an emergency message to everyone listed in their Alerts Preferences.
To trigger an alert, click the ALERT button. The text message and email will be sent as:
[Facility Name] - [Operator First Name] has triggered an ALERT. Please check in at that location immediately.
For example:
Washington High School — Adeana Myers has triggered an ALERT. Please check in at that location immediately.
Once the Alert has been triggered, a green checkmark next to the Alert Button indicates the alert has been sent.
This is for students to sign in/out of an activity or explain why they have an Early Dismissal or Late Arrival. Once signed in, students are easily tracked by the system.
Classification & Action
Choose the Student classification and then select an activity: Late Arrival, Sign In, Sign Out, or Early Dismissal.
Name
Enter the student’s full name or Person ID. Or, if you have a scanner connected, scan their ID directly. Click Continue.
If a student is already signed in for a timed activity, KeepnTrack will ask you to sign them out before they can be signed in to a new (timed or untimed) activity.
Select a Person
If your search did not generate an exact match, choose the correct person from the list below.
Activity
Next, select the reason for which the student is leaving your facility early. Administrators are able to modify and append the list of available reasons in Manage ⇒ Activities.
Some activities have (optional) subcategories called Destinations. For example, if Family Emergency is the primary activity, Destinations may be the ten most common emergencies you have set for that activity. When clicking on an activity that has a Destination, instead of forwarding you to the Verify/Print Badge step, you will be directed to the Destinations subcategory.
After selecting an activity, you'll go back to the main Attended Kiosk screen and a fleeting verification message will show near the top, reading: “Student [NAME] has been recorded for early dismissal ([ACTIVITY]).”
Verify/Print Badge
At this point, your student is signed in and a badge will print automatically (if your settings and preferences allow). Shown below is an example of the student name badge. Name badges include the person identification number (and barcode), facility name, student name, activity and destination name, classification name (in this case, Student), and date and time of sign in.
If you're having problems getting your badges to print, you can enable or disable badge printing using the proper combination of preferences and settings:
- First, make sure that a compatible web camera is connected to your computer and is properly configured.
- To enable automatic badge printing, be sure that the proper Printing option is selected for this classification from Workstation Management.
- Make sure that the appropriate Badge or Slip printer is selected for the activity in Manage ⇒ Activities.
- Finally, make sure that the Show Print Badge Checkbox in Attended Kiosk setting is checked in your Account/Facilities Visitor preferences.
The Vendor option is for people who provide services at your facility. Once signed in, all vendor hours and activities are tracked by the system.
Classification & Action
First, select Vendor and then Sign In. Next, supply your vendor’s full name (including middle name), and birthdate or Person ID. Click Continue.
Sign In / Out
Enter the vendor’s full name (including middle name), and birthdate or Person ID. Click Continue.
Activity
Next, select the service (or activity) for which the vendor is providing. Administrators are able to modify and append the list of available activities in Manage ⇒ Activities.
Some activities have (optional) subcategories called Destinations. For example, if Classroom is the primary activity, Destinations may be the forty—two teachers you have for that activity. When clicking on an activity that has a Destination, instead of forwarding you to the Verify/Print Badge step, you will be directed to the Destinations subcategory.
Be sure that the Print Badge box is checked if you would like to print a vendor badge at the end of the verification process; see the Verify/Print Badge section for more information.
After selecting an activity, you'll go back to the main Attended Kiosk screen and a fleeting verification message will appear below the upper left hand window reading: “Vendor [NAME] has signed in for [ACTIVITY].”
Verify/Print Badge
At this point, your vendor is being tracked and a badge will print automatically (if your settings and preferences allow). Below is an example of the vendor name badge. Name badges include the person identification number (and barcode), facility name, vendor name, activity and destination name, classification name (in this case, Vendor), and date and time of sign in.
If you're having problems getting your badges to print, you can enable or disable badge printing using the proper combination of preferences and settings:
- First, make sure that a compatible web camera is connected to your computer and is properly configured.
- To enable automatic badge printing, be sure that the proper Printing option is selected for this classification from Workstation Management.
- Make sure that the appropriate Badge or Slip printer is selected for the activity in Manage ⇒ Activities.
- Finally, make sure that the Show Print Badge Checkbox in Attended Kiosk setting is checked in your Account/Facilities Visitor preferences.
