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Alexandria Modules
Frequently asked questions
Troubleshooting
When Alexandria is behaving abnormally, it may be due to blocked ports, aggressive emails filters, etc. Before you give us a call, check these things first:
- Does your machine have a network filter turned on?
- Is one of your network filters blocking Alexandria communications?
- Is your network blocking communications outside of your network?
- Is your email firewall blocking or filtering Alexandria messages?
Need more help?
- Call Sales @ 800-347-6439
- Call Support @ 800-347-4942
- Email Support @ support@goalexandria.com
Topic by Label
- ab
- administration
- authority-control
- backup
- backups
- barcodes
- beginning-of-year
- boy-procedures
- browser
- builder
- bulletins
- calendars
- capstone-interactive
- cataloging
- cb
- centralized-catalog
- charges
- circulation
- circulation-commands
- cn
- commands
- controller
- copies
- credits
- discarded
- distributed-catalog
- due-date
- ebooks
- emails
- end-of-year
- eoy-procedures
- explore
- explore-builder
- export
- fines
- genre
- getting-started
- glossary-letter
- history
- holds
- import
- imports
- in
- inventory
- item-editors
- items
- labels
- legacy
- lesson-plans
- lexiles
- lists
- lost
- makeover
- map-circulation
- maps
- mitinet
- notes
- notices
- od
- overdue
- partners
- password
- patron-status
- patrons
- pc
- pk
- policies
- preferences
- question
- quiz
- release-notes
- reports
- researcher
- reservations
- reviews
- routes
- rs
- scout
- search
- security
- self-hosted
- shortcuts
- slideshow
- special-patron
- ss
- statistics
- status
- study-programs
- subscriptions
- support
- survey
- titles
- tools
- training
- utilities
- video
- weeding
- workshops
- z3950
