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  • 2021


July 12th, 2021

Hello there! We're popping in with a mid-summer announcement... the Support Center officially has a Frequently Asked Questions (FAQs) page!


Still working on inventory? Or are you getting ready to catalog? Take a look at the applicable sections on the new FAQs page.

The Trending FAQs section highlights the most common questions recently answered by Customer Support. We highly encourage you to check them out every now and then. Someone else may have had the same question you do!

And there you have it. We'll officially be back with more tips in August. In the meantime, we hope you enjoy the rest of your summer!

Still on version 6? Learn about switching to Alexandria 7! 

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5 Comments

  1. Anonymous

    When doing inventory a different sound alerts me INV??-<

    What does that mean?

    1. Myra

      I think you are looking at an out of call number order alert. See Inventory through Circulation under Inventory Exceptions (smile) 

  2. Anonymous

    I have the same question!

  3. Anonymous

    When doing an inventory, do I have to enter books in call number order? I've inherited a library that hasn't done an inventory in years and the collection has drastically changed since then. Any help insight would be appreciated!

    1. Myra

      Hello! Please take a look at our Inventory guides. You do NOT have to enter the books in call number order, although you can, and you can turn on an alert so it lets you know when you've entered them out of order (smile)

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