March 21 2022

Overdue and lost books are always going to be a part of running a library–especially when there are students involved. You can set a policy to automate when an overdue item becomes lost, without having to manually check the item out to Lost. Here's how!



Automate Marking Overdue Items Lost

  1. Go to Preferences > Policies
  2. On the Item Policy, select which policy you are making the change for 
  3. Go to the Overdue tab
  4. In the Declare Lost When Overdue field, enter how many days before the program moves the overdue items to Lost, and charges the patron
  5. Click Save 

See Lost and Returned Items for more information. 

If you want to set this up as a student policy rather than an Items policy, you can use Policy Exceptions

As always, you can reach out to our incredible support team at support@goalexandria.com for assistance. 

Did you know we have a whole page of FAQs? Check it out for quick answers to your everyday questions in Alexandria.

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