January 30, 2023
"Are you SURE my kid is getting overdue notices? When? How often?" If a parent comes to you with that question, and for some reason it becomes your responsibility to prove to them that yeah, their kids are getting notified, Alexandria has some tools to do that!
If you are sending overdue notices via a report you've set up, like the Overdue Items Notice, you can set up a spreadsheet–e.g. every time it runs, paste the list of patrons it sent to with the date.
Download the report PDF from Operations for the names and dates to put in your spreadsheet.
Once you've compiled this data over time, then when it comes up, you can sort the spreadsheet by patron to see how often a particular patron has been notified of overdue items (and on what dates).
Another option? Have the parent's email in the Other email field in the patron record. Then, you can set the notice to send the emails to Primary and Other emails, so the parents also get the overdue items notices.
As always, you can reach out to our 24/7 support team at 1-800-347-4942 for assistance.
Recent Posts
Blog Posts
-
Overdue items notices–"Yes, I am sending them"
created by
Jan 25, 2023
-
How to share your district report standards
created by
Jan 18, 2023
-
Share your top titles
created by
Jan 10, 2023
-
Best browser tips
created by
Jan 04, 2023
-
Winter break–we're here to help!
created by
Dec 06, 2022
-
Get your books back–send emails!
created by
Nov 29, 2022
-
Transaction Scripts–Not just for inventory
created by
Nov 26, 2022
-
The key to assigning keywords
created by
Nov 08, 2022
-
Keep track of items on display
created by
Nov 02, 2022
-
Introducing the NEW Circulation videos!
created by
Oct 27, 2022
Want more tips?
Sign up for the emails!
Add Comment