Welcome! How can we help you today?
User Guides
New to Alexandria? Read our user guides for step-by-step instructions to get started.
Documentation
Browse our knowledge base for detailed support documents, tutorials, and how-to's.
Tip of the Week
Keep up to date with the latest tips and tricks.
Interactive Demo
Glossary
Open a Ticket
Frequently asked questions
- Add links to popular how-to and troubleshooting articles.
- Highlight important documentation.
Need more help?
- Link to resources such as your service desk, question & answers, or a forum.
- List contacts for getting additional help.
Other resources
- Include links to relevant external sites and services.
- Add other helpful information.
Popular Labels
- ab
- administration
- authority-control
- backup
- backups
- barcodes
- beginning-of-year
- boy-procedures
- browser
- builder
- bulletins
- calendars
- capstone-interactive
- cataloging
- cb
- centralized-catalog
- charges
- circulation
- circulation-commands
- cn
- commands
- controller
- copies
- credits
- discarded
- distributed-catalog
- due-date
- ebooks
- emails
- end-of-year
- eoy-procedures
- explore
- explore-builder
- export
- fines
- genre
- getting-started
- glossary-letter
- history
- holds
- import
- imports
- in
- inventory
- item-editors
- items
- labels
- legacy
- lesson-plans
- lexiles
- lists
- lost
- makeover
- map-circulation
- maps
- mitinet
- notes
- notices
- od
- overdue
- partners
- password
- patron-status
- patrons
- pc
- pk
- policies
- preferences
- question
- quiz
- release-notes
- reports
- researcher
- reservations
- reviews
- routes
- rs
- scout
- search
- security
- self-hosted
- shortcuts
- slideshow
- special-patron
- ss
- statistics
- status
- study-programs
- subscriptions
- support
- survey
- titles
- tools
- training
- utilities
- video
- weeding
- workshops
- z3950
Tip of the Week
Blog Posts
-
Bulletin Boards
created by
Sep 02, 2014
-
Adding a Note to the Transaction Log
created by
Sep 15, 2014
-
Using Automatic Email Notifications
created by
Sep 22, 2014
-
Set up Policies and Exceptions
created by
Sep 29, 2014
-
New Copies? In Processing
created by
Oct 06, 2014
Tip of the Week
Tip for: 09.02.14
Library announcements, book clubs, weekly trivia — do it all through Bulletin Boards.
V12 TOTW Videos
Show Notes:
Links:
empty link:
<a href=‘place_link_here’>link_name_here</a>
empty link opening in a new window :
<a href=‘place_link_here’target='_blank'>link_name_here</a>
Examples:
Here is the link for <a href='http://en.wikipedia.org/wiki/Main_Page http://en.wikipedia.org/wiki/Main_Page’ target='_blank'> Wikipedia </a>.
Here is the link for <a href="/researcher" target='_blank'> Researcher </a>.
Text colors:
<span style="color:darkred;"> text_here </span>
<span style="color:#000473;"> text_here </span>
Using Alexandria, you can create multiple Boards, to which you can attach any number of bulletins.…
Tip for: 09.15.14
Perhaps you have multiple student aides, but they all use the same login, and you would like to know which one was the operator on Alexandria at the time something was being done. Or, have you ever had to leave the library and wondered if anyone was doing anything on Alexandria while you were gone? Using the Transaction Note feature can be helpful in both these situations!…
Tip for: 09.22.14
Have you been thinking about setting up Automatic Email Notifications? Seize the moment!
V12 TOTW Videos
There are 4 simple steps to setting up email notifications that will sent automatically when a hold is placed, is available, or expires; when a reservation is placed or removed; when something is overdue; and when an item has been recalled.
To set up your email*:
From Edit in the menu bar, or under Tools in web librarian, open Administration.
Click on Email.…
Tip for: 09.29.14
Policies are rules that control your patrons and items. Here’s a quick overview!
V65 Quick Tips Videos
Set your default Standard Patron and Standard Item to how you want most patrons and items to behave.
To set your Standard Patron:
From Preferences, click on Policies.
Set the Patron Policy drop-down to Standard Patron.
Under the Check Out tab, set Maximum Loaned Items, Use Calendar, and Apply Period Due Dates.
Under the Overdue tab, set Maximum Overdue Items, Maximum Fine,…