September 9th, 2019
The school year is in full swing, kids are checking out books, and they are starting to flood you with questions like "What do I have checked out?" or "Is it time to renew my book yet?"
Okay, those aren't particularly difficult questions. And it's not like you mind helping them, but... they can also find out that information themselves using Patron Status. Then there's more time left for reading!
For the patron standing in front of you and asking one of those questions, you know you can print their Patron Details using the Q and QP commands in Circulation. Other commands you might use are R to renew their items, F to pay their fines, or H to place a hold for them. But let's take a look at what you can teach your patrons to do on their own.
Do you have Patron Status easily accessible from your Researcher? Use Explore Builder to add it. |
Your patrons can place holds in Search, Explore, Scout, or Browse.
There are several places you can find this information:
There are two places you can do this in Patron Status:
Patrons can pay their own fines if 1) they have existing credits and 2) you have set the Security > Account > Charges preference for their security group to Make Payment. To make a payment:
Empower your patrons by giving them access to Status and letting them manage their connection with the library!
The new Status is only available in version 7. Still on version 6? Learn about switching to Alexandria 7! |