This information has been moved to https://support.goalexandria.com/knowledge-base/how-search-works/ |
What do you do when Search isn't finding what you're looking for? How do you use it most effectively? Check out these tips and tools for getting the most out of Search!
One thing you should know is that the new Search uses a Smart Search that is significantly smarter than the one you may have seen in v6. It may not seem that way if the item you are looking for doesn't show up first, but remember that others are using the same search term while looking for something else. The new Search is very flexible, allowing your patrons to find items without needing to know the exact title.
Share some of these tips with your patrons by printing our Tips for Using Search reference sheet and displaying it near your Researcher stations. Hopefully it will encourage patrons to try a few things on their own before seeking you out. |
Librarians and administrators can make things easier for patrons using Search in a few ways: