November 16th, 2020
Do you still have a lot of lost books? When schools and libraries had to close suddenly, students may have lost or forgotten about their books. If your patrons need a little reminder to return them, simply send out the Lost Items Charge Notice report!
The Lost Items Charge Notice report will go out to all selected patrons who have unpaid charges on lost items. We recommend you set up a scheduled report that will automatically send notices on a regular basis:
If you want a confirmation each time the report runs, check the Enable Email Notification checkbox on the Notification tab and add your email to the Email Notification To field.
You can also use the Send Patron Details Email report to remind patrons about lost books they have already paid charges on. That might incentivize them to look for those lost books and get their money back!
You can also notify your patrons about lost items in v6 with any Circulation Notice report. Choose the report with your preferred format and change the Transaction Type to Lost Item. If you want to schedule the report, use the Schedule tab.
Whether you're on v6 or v7, check out our 5 Library Notices to Lighten Things Up blog post for some fun ideas on spicing up your notice text!