Here are the most common questions recently answered by Customer Support!
Go to Tools>Import and select the category of what you are importing. Upload the file from your computer, and make sure to configure the field map. Note: Marc records don’t need to be file mapped. See Import for more information.
Code 3 of 9 or code 39, with no check digit.
Go to Tools>Sites, and click on the gear icon and select Site Record Counts.
First, check your License Info by going to Circulation>Special>License Info to see where your numbers are. Then Clean Up Your Data with our guides. If you still need more space, it’s time to contact Sales at sales@goalexandria.com and upgrade your account.
To select a new pane, go to Preferences>Researcher, and click on Select New Pane, select the desired pane, and click OK. If you want to change the pane itself, go to Tools>Explore Builder, and make the changes to the appropriate Explore Pane.
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We are thrilled to announce our Alexandria and Textbook Tracker Dream Makeover! Yep, that's right. We're giving the programs a new look while adding various improvements, such as responsive design and exciting features. Learn more about it!
