This is a quick reference guide for information and technology specialists responsible for integrating and supporting self-hosted versions of Alexandria; use it as a starting point to help identify any issues that pertain to your specific operating environment or to quickly locate links to more detailed information.
Several existing support documents detail Alexandria features in further detail.
Alexandria is completely self-contained and can be installed on both “Server” and “Desktop” versions of Microsoft Windows and Macintosh OSX.
Part of understanding how Alexandria works is understanding our terminology.
Alexandria v7 is a Web 2.0+ application that requires an internet browser (i.e. HTML 5) for the best user experience.
You should regularly perform a virus scan with antivirus software. We recommend that you close Alexandria so it is not be an active service before performing such scans, or that your Alexandria Data Folder be excluded from these scans.
Accessing Alexandria's standard and expanded services requires that you configure your firewall to allow certain ports and addresses. However, depending on the internet security requirements at your location, you may only want to enable firewall access for the services that you use.
Here are the IPs you need to whitelist on your firewall.
Name | Primary |
---|---|
IP Ranges | 209.210.70.0/24 |
Below is a comprehensive list of addresses you should allow in your firewall's access control list.
Name | Ports | URL |
---|---|---|
Alexandria Web Services | 80 (Non-Secure) 443 (Secure) | |
COMPanion Core Services | 80 | |
COMPanion FTP Support | 21 | |
COMPanion Cover Art Services | ||
Google Analytics | 80 | |
Title Assistant | 210 2200 7090 | |
COMPanion Online Help | 80 | |
COMPanion Support Email | 25 | |
COMPanion Update Server | ||
Lexiles | 30427 | |
Mitinet's AccessMARC | 210 | |
LDAP | 389 636 | |
Axis 360 | 6001* | |
Baker and Taylor | ||
Bound to Stay Bound | www.btsb.com | |
Capstone Publishers | ||
Mackin | ||
MackinVIA | 443 6001* | |
netTrekker | ||
NoveList | 80 | |
OverDrive | 80 443 80 6001* | api.overdrive.com |
Perma-Bound | ||
Perma-eHub | 6001* | |
SAFARI Montage | ||
Sneak Peek | *.syndetics.com |
Sometimes, when Alexandria is behaving abnormally, there may be conflicts on your end caused by blocked ports, aggressive emails filters, etc. Try these things first: