Here are the most common questions recently answered by Customer Support!
To find your license and system information, go to your Circulation page, then select Special. In its sub-tabs you will find information like the Status Info, System Info, and License Info, which includes your Patron Count and details about your license.
After you select Run, click the wrench icon in the upper right corner of your screen. Once your report is complete, you will see your report ready to Email (letter icon), View (info icon), or Download (PDF document icon).
See our Alignment Troubleshooting tips. Specifically, make sure your scaling is set to 100% or Actual Size in your PDF reader. Also, you'll want to make sure you're using the correct type of labels for the barcode report you're using.
Go to Tools>Reports>Special>Unused Barcodes. Under the Options tab, specify if you are running the report with the Range Information, Barcode List, or Barcode Labels (3x10) format. See Unused Barcodes for additional details.
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We are thrilled to announce our Alexandria and Textbook Tracker Dream Makeover! Yep, that's right. We're giving the programs a new look while adding various improvements, such as responsive design and exciting features. Learn more about it!
