September 11, 2023
We talked about Password management: best practices a few weeks ago, but this week we are diving deeper into passwords and how to keep your data secure.
Here are some generally accepted password rules:
When adding a patron, in the Patron > Access tab, if another password isn't set, it will default to the patron's last name. Patrons with special characters or accents in their last name will be prompted to create a new password when logging in, as diacritical letters are not supported in the password field. For security reasons, passwords are never shown anywhere in Alexandria.
When set, patron passwords must meet the following requirements according to the Password Strength setting of their Security group:
Passwords are not case sensitive.
To modify a username or password from Patrons Management:
To modify multiple usernames and/or passwords at once using the Reset Patron Accounts utility:
On the Options tab, choose to which format you want to change patron usernames and/or passwords.
See Reset Patron Accounts utility for more information on each option.
If they are allowed, a patron may modify their username and password from Patron Status in Researcher. By changing both, patrons have more control over the security of their information.
To change your username and password as a patron:
Review our Password Management Best Practices page for more information, and as always, feel free to reach out to our stellar support team at (800) 347-4942 · support@companioncorp.com.
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