Pardon the mess! The Support Center is undergoing construction.  

Contact Us

This page has been moved to

Contact Support
Contact Sales

Please call if you need to contact Customer Support over the weekend. Emails are answered during regular business hours, Monday-Friday and have a 1-2 day response time. 

Support Form

Another way to contact Customer Support is by filling out this form and describing what you need help with. Be sure to include a phone number and/or email address so we can get back to you!

Please note that there is a 1-2 business day response time for these requests. If you need a faster response, call us or send a support request from the Help Menu on the Topnav.


Library Name or Organization *

* indicates a required field

Have an idea or suggestion? We'd love to hear from you!


Subscribe to our monthly newsletter for seasonal posters, book reviews, activity ideas, and more.

Tip of the Week

Sign up to receive weekly tips that help you use Alexandria efficiently.

Release Notifications

Sign up to receive information on new features and other updates.

Facebook Group

Join our Facebook group to discuss all things Alexandria with other librarians.