options in communicating w/ patrons
In order for email notifications to work, you need to make sure several things are set up in Alexandria:
Configure your
These can be accessed through Preferences > Setup > Email or /admin > Email.
Add an email to your
Make sure your patrons have a
on their record so they can receive notifications and messages. Run a
to see who still needs an email added.
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In order for patrons and librarians to get these notices, you must have
turned on in Circulation Preferences. Some of these notifications also require additional preferences to be set in order for them to send.
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TT and Alex
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These notices can be saved and scheduled or sent only once.
Report | Use | Formats | |
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Account Introduction | Give patrons their login credentials and other important library information | Email, 2 Per Page, 4 Per Page, Letters | |
Account Expiring Notice | Notify patrons whose accounts are expiring in the next 30 days | ||
Send Email | Send out a customizable email to a selection of patrons | ||
Send Patron Details Email | Email Patron Details to selected patrons
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Coming Due Items Notice | Let patrons know their items are due soon | Email, 2 Per Page, 4 Per Page, Letters, Letters to Parents, Letters with Summary, Self Mailer, Mailing Labels 3 Across | |
In-Stock Hold Notice | Notify patrons when an in-stock hold is ready for them to pick up | Email, Standard, 4 Per Page, Mailing Labels 3 Across | |
Lost Items Charge Notice | Notify patrons who have unpaid lost items charges | Email, 2 Per Page, 4 Per Page, Letters, Letters to Parents, Letters with Summary, Self Mailer, Mailing Labels 3 Across | |
Overdue Items and Unpaid Charges Notice | Notify patrons who have overdue items and/or unpaid charges | Email, 2 Per Page, 4 Per Page, Letters, Letters to Parents, Letters with Summary, Self Mailer, Mailing Labels 3 Across | |
Overdue Items Notice | Notify patrons who have items that are overdue | Email, 2 Per Page, 4 Per Page, Letters, Letters to Parents, Letters with Summary, Self Mailer, Mailing Labels 3 Across | |
Severely Overdue Items Notice | Notify patrons who have items that are severely overdue | Email, 2 Per Page, 4 Per Page, Letters, Letters to Parents, Letters with Summary, Self Mailer, Mailing Labels 3 Across | |
Unpaid Charges Notice | Notify patrons who have charges that haven't been paid yet | Email, 2 Per Page, 4 Per Page, Letters, Letters to Parents, Letters with Summary, Self Mailer, Mailing Labels 3 Across |
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customize letter text
list of notifications patrons get