options in communicating w/ patrons
In order for email notifications to work, you need to make sure several things are set up in Alexandria:
Configure your
These can be accessed through Preferences > Setup > Email or /admin > Email.
Add an email to your
Make sure your patrons and operators have a
on their record so they can receive notifications and messages. Run a
to see who still needs an email added.
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Some notifications go out automatically when certain events happen in Alexandria or Textbook Tracker. Here are a few things to note about these notices:
turned on in Circulation Preferences.
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Some notices are set up and sent through
With these, you can:
Send a notice once or
it to go out on a regular basis.
Customize the notice text. Some notices have default text that's determined by
Circulation Letters, but they can still be edited while setting everything up. |
Report | Use | Circulation Letter Default | ||
---|---|---|---|---|
Alexandria and Textbook Tracker | ||||
Give patrons their login credentials and other important library information | Account Access Information | |||
Notify patrons whose accounts are expiring in the next 30 days | N/A | |||
Send out a customizable email to a selection of patrons | N/A | |||
Email Patron Details to selected patrons
| N/A | |||
Overdue Items Notice | Notify patrons who have items that are overdue | Circulation Letter | ||
Alexandria Only | ||||
Coming Due Items Notice | Let patrons know their items are due soon | Circulation Letter | ||
In-Stock Hold Notice | Notify patrons when an in-stock hold is ready for them to pick up | In-Stock Hold | ||
Lost Items Charge Notice | Notify patrons who have unpaid lost items charges | Circulation Letter | ||
Overdue Items and Unpaid Charges Notice | Notify patrons who have overdue items and/or unpaid charges | Circulation Letter | ||
Severely Overdue Items Notice | Notify patrons who have items that are severely overdue | Circulation Letter | ||
Unpaid Charges Notice | Notify patrons who have charges that haven't been paid yet | Circulation Letter |