Here are the most common questions recently answered by Customer Support!
While Alexandria 6 itself still works and can connect, it is an old software that has not beed updated since 2017. We recommend that you switch to Alexandria 7 at your earliest convenience.
Operations Management is where you can access the reports you run, along with the results of Exports, Imports, and Utilities. To access Operations Management, click on the wrench icon in the top right corner of the circulation screen.
We recommend running a report, first! The Copy Information Report and Patrons Information Report can show you exactly which items and patrons will be affected–just make sure the selections in the report match the selections in the desired utility. When in doubt, reach out to our support team at support@goalexandria.com.
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V7 FAQs
Recently switched to 7? Get your questions answered.
Inventory FAQs
Make your inventory quick, easy, and extremely efficient.
Reports FAQs
Learn how to make the most of report templates.
Items FAQs
Maintain a clean and searchable catalog.
Switch to 7 FAQs
Makeover FAQs
We are thrilled to announce our Alexandria and Textbook Tracker Dream Makeover! Yep, that's right. We're giving the programs a new look while adding various improvements, such as responsive design and exciting features. Learn more about it!