With so many options, it can take some practice to learn how to use Search properly to find what you need. But once you've got it down, Search will become your go-to tool!
One thing you should know is that the new Search uses a Smart Search that is significantly smarter than the old one. It may not seem that way if the item you are looking for doesn't show up first, but remember that others are using the same search term while looking for something else. The new Search is very flexible and better allows for your patrons to find items without needing to know the exact title.
But... what do you do when Search isn't finding what you're looking for?
Share some of these tips with your patrons by printing our Tips for Using Search reference sheet and displaying it near your Researcher stations. Hopefully, it will encourage patrons to try a few things on their own before seeking you out. |
Librarians and administrators can make things easier for patrons using Search in a few ways: