Frequently Asked Questions

Go to Reports > Saved. Scheduled reports will have a calendar icon  to the right. Select a report you want to pause, go to the Scheduled tab, and turn off Schedule Report. You may want to keep a list of these reports so you can remember to re-schedule them when school resumes.

Also see our instructions in the End-of-year prep—Disable emails tip if you have automatic email notifications turned on in Circulation Preferences.

Everyone updates their patron records differently. Advancing patron grades may already be taken care of if you use imports or a SIS integration.

If not, go to your Grade Table Preferences and click Advance All Grades once. Check a patron record to make sure it worked properly.

Get a list of loaned items (including temporary items) along with their due dates with the Loaned Items Information report! 

Turn on Page Break on Major Sort if you're sorting by level (grade) or location (homeroom) and using the Detailed or Complete formats. Then you won't need to run a separate report for each.

Oops! To prevent this in the future, remember to always use the correct start date and double check which items will be set to lost before completing inventory.

If you caught this quickly, you can restore from a previous archive (usually one from the night before). Please contact Customer Support so they can guide you through this process.

If your library had a lot of circulation or you made significant changes to Alexandria before catching this, you may need to plan a full inventory. You could use the Inventory Bookdrop Suppressed mode in Circulation to quickly scan items back in. This allows you to run your library as usual until you have time to do inventory again.

• Discarded Copies report: See which copies have been discarded throughout the year and make sure the list is correct before permanently removing them with the Remove Discarded Copies utility.

• Copies Labels Reports: Create labels for new copies.

• Send patrons notices about their coming due items, overdue items, and charges:
  • Coming Due Items Notice report
  • Overdue Items Notice report
  • Unpaid Charges Notice report
  • Overdue Items and Unpaid Charges Notice report