Welcome to Alexandria! We're glad we could join you in your mission to create a wonderful library experience for your patrons.

What's next?

I need to set up Alexandria.

My Alexandria is already set up. I just need to learn how to use it!

Accessing Alexandria

Set Up

Setting up Alexandria will be different depending on how your library has chosen to host your data.

Cloud-Hosted

Libraries that are Cloud-Hosted save time and resources by letting COMPanion host your data. We perform daily archives and backups and handle all updates.

Registration is automatic. COMPanion will email you your Alexandria URL, username, and password. With these, you can log in and immediately start managing your library. Check out our Getting Started Guide for Librarians for guidance on setting up preferences, importing patrons, adding items, and more.

Self-Hosted

Self-Hosted libraries host their own data and are responsible for setting up and maintaining their installation and operations, including backups.

COMPanion will email you with instructions and links to important files for installing Alexandria. See our Self-Hosted Guide for Admins for instructions on installing on Windows or macOS, information on client and server communications, and guidelines for performing backups. Once installation is complete, look through our Getting Started Guide for Librarians for guidance on setting up preferences, importing patrons, adding items, and more.

Using the Support Center

The Support Center is organized like Alexandria. 

Resources

Email Lists

• Tip of the Week. Sign up to receive weekly tips that help you use Alexandria efficiently.

• Newsletter. Subscribe to our monthly newsletter for seasonal posters, book reviews, activity ideas, and more.

• Releases. Sign up to receive information on new features and other updates.
  
  

Set Up

• Barcode Your Collection

• Back Up Your Data & Archive Your Data

• Scanner and Printer Installation/User Guides

• Basic Training Guide | Guía Básica de Entrenamiento

• Why You Need Policies

• Import Patrons and Items

• Configure Your Preferences
  
  

Other Resources

• Textbook Tracker Support Center. Do you also use Textbook Tracker? Check out our other Support Center to learn how to use it.

• Maintenance Strategies. Get guidance with beginning and end of year procedures, cleaning up your data, and more.

• Alex-Net. Similar to LM-Net, Alex-Net is an email group of Alexandria users who collaborate and ask each other questions.

• Hotkeys Reference. Print a sheet with basic program shortcuts to reference as you learn them.

• Circulation Commands Reference. Print a sheet with Alexandria's Circulation Commands to reference as you learn them.

• Video Directory. Check out all of our videos about Alexandria, including how-tos, workshops, tips, and more.

• Webinars. Tune into webinars with our certified trainers, who will provide guidance and answer questions on the topic.

• One-on-one training. Contact our Sales Team if you're interested in purchasing and scheduling one-on-one training.

• Customer Support. Need a question answered? Our 24/7 Support Team is here for you!