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KeepnTrack provides KeepnTrack provides an easy way to manage and resolve any duplicate People records and Applications.

duplicate People records and Applications. When a person is selected in Person Management an in People Management, an automatic duplicate check is performed. If there is a potential duplicate, Duplicate icon an alert icon will display next to the name, alerting the Operator. This utility can be initiated through the Actions menu of either Person Image Added Actions menu in People Management or Volunteer Application Management.

Most commonly, the Duplicate Resolution utility the Duplicate Resolution utility will be used to merge an Application with an existing Record or an Application with an existing Record or the merging of two Applications. Occasionallytwo Applications, though it may be necessary to merge two records. If there are no duplicates being displayed, the Operator can the Operator can also initiate the Resolve the Resolve Duplicate by ID utilityID utility, also through the Actions menuthe Actions menu. This option allows the Operator to the Operator to manually identify a duplicate.

Once one record has been merged into another, the final record, containing the most complete and up to date information will be retained and the merged record will be removed.

Info

Records that have been removed during the merge procedure will be saved in your rejected applications and be available for reference. These applications can be identified, as DUP will be added to the User ID and "This record was merged with <Person ID #> on <date>" will be listed in the Notes field.


Duplicate Resolution Utility



This is the Duplicate the Duplicate Resolution Windowwindow.

  • The left hand portion is
the Keep
  • the Keep &
Update screen
  • Update screen. This is the record you want to keep.
  • The right hand side is
the Merge
  • the Merge &
Remove screen
  • Remove screen. This is the record that will be removed.

KeepnTrack will KeepnTrack will automatically update the individual fields based upon various rules. For instance, a field with data will never been overwritten by a field that is blank. If there are more than one potential duplicates, KeepnTrack will  KeepnTrack will present the next record for review.

For each record reviewed, the Operator will the Operator will have the opportunity to SkipCancel or Merge. If an Operator chooses to Skip a to Skip, Cancel or Merge. If an Operator chooses to Skip a record,

Once you determine the record is a duplicate, initiate Merge. The Operator will initiate Merge. The Operator will then be presented with a verification window:



Resolve Duplicate by ID

If you believe there to be a duplicate entry but it has not been found by KeepnTrack, you can manually search for duplicates by ID.


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This utility allows the Operator to manually search for duplicates using a person's ID. If any possible duplicates are found, they will be displayed in the Duplicate Resolution Windowwindow.