Page tree




Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
Comment: modified by MultiExcerpt to prepare for Cloud migration
Content Layer
id988645831
Content Column
tabbed-blockstabs
id988645834
Content Block
nameOverview
id988645833

Below is an interactive representation of the Attended Kiosk page containing links to different areas within the Support Center to help you setup, navigate and use the Attended Kiosk feature. Click on any label (Visitor, Volunteer, Student, Staff or Vendor) or element, such as the actions menu "Red gear.pngImage Removed" for additional information. The Attended Kiosk interface is used by operators to easily sign the people who use your facility in and out of your facility. There are five default classifications: Visitor, Volunteer, Student, Staff, and Vendor. This list can be customized and specific classifications disabled in the Workstation Management settings. The Attended Kiosk kiosk will remain active until manually logged out or the automatic log out logout time is reached.MAP

Attended

Kiosk Overview

The Attended Kiosk behaves Kiosks behave similarly for each classification whose hours and activities you want to track and record. For example, after selecting the After selecting a classification and activity (usually Sign In /or Sign Out is selected, people may ), the person will be asked to identify themselves using their date of birth, identification code, or job number. Regardless, everybody is enter their full name or Person ID, and may also be required to enter their full namedate of birth or other information.

  • New visitor? If
a matching person is not located in your database, KeepnTrack will present you with an Alert Dialog box with three options: "Clear", "Cancel" or "Create". "Clear" will remove all the information from the input boxes and allow you to start over again. "Cancel" will dismiss the Alert Dialog box and leave all the information you entered in place. "Create" will present you with a window that will allow you to enter the person into the database.
  • KeepnTrack cannot find a match to the name you've entered, it'll prompt you to create a new visitor record.
  • Which one? If more than one person
has matching name information
  • matches the name you've entered, KeepnTrack will ask you to select a person from a list of related matches.
  • Already signed in? You cannot be signed in to multiple activities at once. If you're already logged in to one activity, KeepnTrack will ask if you want to sign out of the other one so you can sign in to the new one.

Next, KeepnTrack will ask you to select the Activity the person is there for. Account the correct person or provide additional information. Duplicate members are not allowed to sign in. (see Multiple Sign Ins for more information)Next, KeepnTrack asks you to select which Activity the person is there to attend; account or facility activities are configurable in Tools > Activities.

Finally, the person will be verified and officially signed in to the facility; when . When applicable, a name badge will be printed.

Image Added

Image Added Actions. Reset Window (same as Refresh), go to Workstation Management, or Log Out. 

Image Added Language. Choose English or Espanol.

Image Added Reports. View and print quick reports about who's visited recently.

Image Added Messages. Go to the Message Center.

Image Added Refresh. Clear all information in the kiosk and refresh the screen. 

Image Added Help. Go to the Support Center for documentation on this topic. 


Classification
Anchor
Classification
Classification

All of the People registered to your facility can sign in with their classification below. Once signed in, all hours and activities are tracked by the system.

  • Visitor. People who infrequently visit your facility, like parents or grandparents. New visitors are enrolled during their initial sign-in attempt.
  • Volunteer. Approved Volunteers should sign in here.
  • Student. This is for students to sign in/out of an activity or explain why they have an Early Dismissal or Late Arrival.
  • Staff. People who work at your facility.
  • Vendor. People who provide services at your facility.


Announcements
Anchor
Announcements
Announcements

The messages here are configured in Kiosk Preferences.


Alert
Anchor
Alert
Alert

Click this button to send an immediate emergency email and text to everyone listed in Alerts Preferences. A green checkmark next to the Alert button will indicate an alert has been sent. The Alert button is only found in the Attended Kiosk.

The text message and email will be sent as:

[Facility Name] — [Operator First Name] has triggered an ALERT. Please check in at that location immediately.

Washington High School — Adeana Myers has triggered an ALERT. Please check in at that location immediately

Image Added  Image Added



Command Line
Anchor
Command
Command

The primary purpose of the Command Line is to quickly scan barcodes on printed name badges. It

Command Line

This field allows the operator to enter a person's name or ID number through either scanning or typing in the information. This field will accept partial last name entries and bring a dialog box up with possible matches from which a user can choose. Additionally, you can use the Command Line to enter other specialized commands.

The Command Line allows an operator to sign people in for different classifications by scanning or typing or scanning in a person's Person ID number .The Command Line can also be used for quick exit from the facilityor full name (it will accept partial last name entries). KeepnTrack will then match the name to an existing person record within the facility and move to the activity selection screen. If multiple names match, a list will appear, showing the possible matches as well as the classification of the possible matches. You can also use the Command Line to enter other specialized commands:

  • Quick sign out. If the person has already signed in to an activity
entering
  • , then operators can enter their name,
person
  • Person ID, or transaction barcode (located on the person badge printed
on
  • upon entry)
, then operators can
  • to quickly sign
that person
  • them out
of their activity
  • .
When
  • Help! If your account has been enabled for SMS messaging, typing a message
such as
  • like “911 Help”
in the Kiosk's Command Line
  • will result in the text message “Help” being sent to all authorized recipients.
You can also type
  • Logout. Type “/logout”
in the Command Line
  • to return to KeepnTrack's application picker.

Actions Menu

The Options Menu in the upper left corner contains three icons: "Actions", "Language" and "Quick Reports".

Reset Window. This selection, in the event information has been entered incorrectly, allows the user to clear all the information and restart.

Workstation Management. This option will take the user to the Workstation Management.

Log Out — This selection will simply log the user out of the program.

Language

allows the user to select between English and Español.

Reports

Reports are instant reports that provide information about who’s currently at your facility or who’s visited your facility during the course of the day. This can be accessed by the Reports icon "Quick Reports.jpgImage Removed" located in the upper left corner.

People Here Now — This report shows you a list of who is currently signed in and visiting your facility. It includes the identification number (if available), person name, time of check in, classification type, and activity type.

People Signed In Today — This report shows you a list of all the people who are currently signed in or those who have signed out from your facility. This reports includes identification number, name, time of check in and check out, classification type, and activity type.

Staff Signed In Today — This report shows you a list of staff members who have signed in to the facility for the current day. This reports includes identification number, name, time of check in and check out, activity type, and duration.

Volunteers Signed In Today — This report shows you a list of the volunteers who have signed in to the facility for the current day. This reports includes identification number, name, time of check in and check out, activity type, and duration.

Early Dismissals — This report shows you a list of staff members who have signed in to the facility for the current day. This reports includes identification number, name, time of check in and check out, activity type, and duration.

Late Arrivals — This report shows you a list of the students who have signed out of the facility for early dismissal for the current day. This reports includes identification number, name, time of check out, and activity type.

Reset

This allows a user to Reset the screen and essentially start over again.

Help

This icon will direct the user to a Help page or pages that specifically relate to the topic currently being viewed.

Alert

This icon allows the Operator to send an immediate emergency text message and email out to all the people listed in their Preferences. Click here to learn more about the Alert Feature.

Content Block
nameVisitor
id988645827


The Kiosk's Visitor option is used for those who infrequently visit your facility (e.g. parents or grandparents). New visitors are enrolled during their initial sign in attempt. New visitors that have enrolled will be saved to KeepnTrack Persons Database permanently. An enrolled visitor is one that is already saved in your KeepnTrack database.

Classification & Action

Choose Visitor, then select an activity: Sign In or Sign Out.

Image Added


Identification

Enter the student's full name or Person ID. Birthdate may or may not be required, depending on your Kiosk Preferences.

Click Continue.

Image Added


If a matching name and birthdate or Person ID is found, you'll go directly to the Visitor Activity step.

If Enable Camera is set in Workstation Management, the next step will be to capture a picture


Capture Picture

If "Look For Camera" is checked in Workstation Management, the next step is to take a picture of the visitor with your KeepnTrack HD Camera. If the person already has a picture, you'll have the option to retake the picture on the Activity screen.


Activity

Next, select the activity the visitor is here for. Administrators are able to modify and append the list of available activities in Tools > Activities.

Destinations

Some activities have (optional) subcategories called Destinations. For example, if Classroom is the primary activity, Destinations may be the forty—two teachers you have for that activity. When clicking on an activity that has a Destination, instead of forwarding you to the Verify/Print Badge step, you will be directed to the Destinations subcategory.

Image Added

Tip

If this person is already signed in for a timed activity, KeepnTrack will ask if you want to sign them out so they can be signed in to the new activity.

New Visitor Sign In

Every new visitor to log in to your facility will be "enrolled" during the sign-in process. The information entered here will be saved to their new Person Record. On return visits, the visitor will only need to enter their full name or person ID and birthdate to sign in or out of the facility.

Enter the person's information, then click Continue.

Image Added

Note
titleSex Offender Registry Check

Are your Volunteer Approval Preferences are set to enable sex offender checks? If so, KeepnTrack will use the information in this form to run the check once you click Continue.

  • Disabled: Full name is required.
  • Enabled: Full name and birthdate (MM/DD/YYYY) are required.
Finished

You're done! After selecting an activity, you'll go back to the main Attended Kiosk interface and a confirmation message will be shown in the upper left hand portion of screen with the person's name, action, and activity.

Image Added


Content Block
nameVolunteer
id988663927

The Approved Volunteer option is for people who volunteer at your facility. Once signed in, all volunteer hours and activities are tracked by the system.

Classification & Action

Select Volunteer, then select an activity: Sign In or Sign Out.

Image Added

Identification

Enter the volunteer’s first and last name or Person ID. Birthdate may or may not be required, depending on your Kiosk Preferences.

Click Continue.

Image Added

Tip

If this person is already signed in for a timed activity, KeepnTrack will ask if you want to sign them out so they can be signed in to the new activity.


Select a Person

If your search did not generate an exact match, choose the correct person from the list below.

Image Added

Capture Picture

If "Look For Camera" is checked in Workstation Management, the next step is to take a picture of the visitor with your KeepnTrack HD Camera. If the person already has a picture, you'll have the option to retake the picture on the Activity screen.


Activity

Next, select the activity the volunteer is here for. Administrators can to modify the list of available activities in Tools > Activities.

Destinations

Some activities have (optional) subcategories called Destinations. For example, if Classroom is the primary activity, Destinations may be the forty—two teachers you have for that activity. Select a Destination to continue.

Image Added

Finished

You're done! After selecting an activity, you'll go back to the main Attended Kiosk interface and a confirmation message will be shown in the upper left hand portion of screen with the person's name, action, and activity.

Image Added


Content Block
nameStudent
id988675212

This is for students to sign in/out of an activity or explain why they have an Early Dismissal or Late Arrival. Once signed in, students are easily tracked by the system.

Classification & Action

Choose Student, then select an activity: Late Arrival, Sign In, Sign Out, or Early Dismissal.

Image Added

Identification

Enter the student's full name or Person ID. Birthdate may or may not be required, depending on your Kiosk Preferences. If you have a scanner connected, you can scan their ID directly.

Click Continue.

Image Added

Tip

If this person is already signed in for a timed activity, KeepnTrack will ask if you want to sign them out so they can be signed in to the new activity.

Select a Person

If your search did not generate an exact match, choose the correct person from the list below.

Image Added

Capture Picture

If "Look For Camera" is checked in Workstation Management, the next step is to take a picture of the visitor with your KeepnTrack HD Camera. If the person already has a picture, you'll have the option to retake the picture on the Activity screen.


Activity

Next, select the reason (or activity) for which the student is signing in or out. Administrators can modify the list of available activities in Tools > Activities.

Destinations

Some activities have (optional) subcategories called Destinations. For example, if Family Emergency is the primary activity, Destinations may be the ten most common emergencies you have set for that activity. Select a Destination to continue.

Image Added

Finished

You're done! After selecting an activity, you'll go back to the main Attended Kiosk interface and a confirmation message will be shown in the upper left hand portion of screen with the person's name and activity.

Image Added

Content Block
nameStaff
id988685537

The Staff option is for people who work at your facility. Once signed in, all employee hours and activities are tracked by the system.

Classification & Action

Select Staff, then select an activity: Sign In or Sign Out.

Image Added

Identification

Enter the employee’s first and last name or Person ID. Birthdate may or may not be required, depending on your Kiosk Preferences.

Click Continue.

Image Added


Select a Person

If your search did not generate an exact match, choose the correct person from the list below.

Image Added

Capture Picture

If "Look For Camera" is checked in Workstation Management, the next step is to take a picture of the visitor with your KeepnTrack HD Camera. If the person already has a picture, you'll have the option to retake the picture on the Activity screen.


Activity

Next, select the activity the employee is here for. Administrators can modify the list of available activities in Tools > Activities.

Destinations

Some activities have (optional) subcategories called Destinations. For example, if Classroom is the primary activity, Destinations may be the forty—two teachers you have for that activity. Select a Destination to continue.

Image Added


Finished

You're done! After selecting an activity, you'll go back to the main Attended Kiosk interface and a confirmation message will be shown in the upper left hand portion of screen with the person's name, action, and activity.

Image Added

988675212
Content Block
nameVendor
id988697870

Vendors are people who provide services at your facility. Once signed in, all vendor hours and activities are tracked by the system.


Classification & Action

Choose Vendor, and then select an activity: Sign In or Sign Out.

Image Added

Identification

Enter the vendor’s first and last name or Person ID. Birthdate may or may not be required, depending on your Kiosk Preferences.

Click Continue.

Image Added


Tip

If this person is already signed in for a timed activity, KeepnTrack will ask if you want to sign them out so they can be signed in to the new activity.

Select a Person

If your search did not generate an exact match, choose the correct person from the list below.

Image Added

Capture Picture

If "Look For Camera" is checked in Workstation Management, the next step is to take a picture of the visitor with your KeepnTrack HD Camera. If the person already has a picture, you'll have the option to retake the picture on the Activity screen.


Activity

Next, select the service or activity the vendor is here for. Administrators can modify the list of available activities in Tools > Activities.

Destinations

Some activities have (optional) subcategories called Destinations. For example, if Training is the primary activity, Destinations may be the auditorium or individual classrooms. Select a Destination to continue.

Image Added

Finished

You're done! After selecting an activity, you'll go back to the main Attended Kiosk interface and a confirmation message will be shown in the upper left hand portion of screen with the person's name, action, and activity.

Image Added

Content Block
nameVisitor
id988645827
Content Block
nameVolunteer
id988663927
Content Block
id