The Workstation Management window provides you with an easy way to Workstation Management is where you will choose settings and configure, test, and support the printers, scanners, and other peripherals used with your KeepnTrack software. Information about your current hardware and software configuration can be found in the Information section. For any questions, call the KeepnTrack Customer Support number (800) 320-5830 or email at support@keepntrack.com.this particular kiosk.

Each workstation (computer) must be customized individually. Once your Workstation Management settings have been saved, you will not need to set these again unless the station's default internet browser has its cookies deleted. This can happen through routine maintenance, security settings, or a computer restart. If this does occur, your Workstation Management settings will be reset to default.
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Access Workstation Management from the Image Added Actions menu in each Kiosk.

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Information

Workstation Management contains the following sections:

Introduction. This is the screen you will see when you log into Workstation Management, it contains links to contact our Customer Support team or review our online Support Center. 

Displays all pertinent system information for KeepnTrack.

Station

Where you enable your Kiosk settings for signing in/out and taking pictures.

Printers

Where you will configure your Dymo or Star Network printer settings to print badges/slips. 

Scanners & Cameras

Test your scanner and/or camera to ensure it is working. It also contains links to hardware drivers and installation guides. 

Troubleshooting

If you are having troubles seeing the Workstation Management link, you may need to Refresh or Reload your browser.

If you are having trouble correctly loading your printer with labels and/or paper, please click here for an instructional video and links to our hardware user's manuals that contain step-by-step instructions.

If there are any questions about the coming changes or concerns please contact KeepnTrack Customer Support at (800) 320-5830 or email at support@keepntrack.com.dsad

This window provides you with general information about your KeepnTrack system and the installed devices that it supports; this includes your current operating system, browser, and any compatible hardware components connected to the machine.

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The Station preferences are used to customize what is allowed on your Kiosk for your current machine and browser. Although the Station options are relatively the same across each Kiosk type, they will be explained in more detail below. 

Station Preferences

The local settings for each Kiosk kiosk are stored via “cookies”; this allows the Kiosk , which allows each kiosk to be customized to fit your needs . This way, when you return to the Kiosk, your browser will send back the associated “cookies” that remember your local settings.

The Sign In/Out settings are available on every Kiosk:

• Visitor Sign In/Out

• Volunteer Sign In/Out

• Student Sign In/Out

• Staff Sign In/Out

• Vendor Sign In/Out
  

The following two settings are only available on the Attended and Self-Service Kiosks:

and your settings will be remembered. The Station settings are relatively the same for each kiosk, but there are some differences.

Attended Kiosk 

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Station Settings

Camera & Printer Settings

From the dropdown menu, choose Camera or Printing to view and edit those settings.

Camera

Require Picture. When checked,

people signing in

will have their photo taken at the kiosk. The camera must be enabled

for this setting to work properly.

Next, choose if the camera will or will not be shown for each person classification:

• Show Camera
• Don't Show Camera

Printing

Choose whether a badge is printed every time a Visitor, Vendor, Volunteer, Student, or Staff member signs in or out from this kiosk.

Self-Service Kiosk

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selfservice selfservice

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Station Settings

Camera and Printing Settings

From the dropdown menu, choose Camera or Printing to view and edit those settings.

Camera

Require Picture. When checked, people signing in will have their photo taken at the kiosk. The camera must be enabled for this setting to work properly.

Next, choose if the camera will or will not be shown for each person classification:

• Show Camera
• Don't Show Camera

Printing

Choose

Printing

Print settings are available on every Kiosk. This section contains drop-down menus for each classification type; these determine whether a badge is printed every time a Visitor, Vendor, Volunteer, Student, or Staff member signs in or out via the Attended, Self-Service, or Express Kiosk. Select from one of the following:

from this kiosk.

Express Kiosk  

The Express Kiosk does not use a camera, but you can manage your printing settings for each classification.

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Station Settings

Printing

Choose whether a badge is printed every time a Visitor, Vendor, Volunteer, Student, or Staff member signs in from this kiosk.

These settings allow you to configure the printers being used with your KeepnTrack Kiosk. You may also test whether your slips and labels are printing properly. This window also contains links Links to the print drivers necessary to use printers with KeepnTrack, as well as installation guides.

printer drivers and installation guides are on the bottom right.

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Printer Settings

1. For each badge and slip type, choose which printer it will be sent to from the dropdown menu: No Printer, Network Printer, USB Badge.
2. If you select Network Printer, enter the printer's IP address, then choose the format type: Standard or No Picture.
3. Finally, test your settings to make sure your printers work.

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USB Printer Options

The Badge and Slip Printer drop-down menus contains the following options:

No Printer

Select this option if no printer is attached to this Kiosk and will not be printing any badges or slips.

LabelWriter 400

This is the main type of printer associated with KeepnTrack Kiosks. Select the LabelWriter 400 if you have a DYMO LabelWriter 400 or a DYMO LabelWriter 450.

See https://www.dymo.com/compatibility-chart.html

LabelWriter Twin Turbo

The LabelWriter Twin Turbo printer model consists of two printer heads housed under a single unit. There are two trays that it prints from, a left and right roll. Contact KeepnTrack Customer Support for more information on this printer type.

See https://www.dymo.com/compatibility-chart.html

Left Roll

Select what is printed on the left roll of the printer. For example, Colored Labels for visitor badges.

Right Roll

Select what is printed on the right roll of the printer. For example, Continuous Wide Paper for student tardies.

Default Roll

Select which roll prints as the default if no roll is specified. Specify the roll for each activity in Activity Management.

Both the badge and slip printers are capable of printing to the standard adhesive badge Colored Labels (30256) or to Continuous Wide Paper (i.e. slip).

The Print Test Slip button allows you to test the continuous wide paper, giving you a visual sample of the slips that will be printed from the KeepnTrack Kiosk.

The Print Test Label button allows you to test the our colored labels, giving you a visual sample of the badges that will be printed from the KeepnTrack Kiosk. A printed badge will generally contain the Facility Name, Person's Full Name, Classification, Activity, Date & Time, and Badge Number.