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Workstation Management provides you with an easy way to is where you will choose settings and configure, test, and support the printers, scanners, and other peripherals used with your KeepnTrack softwarethis particular kiosk.

Each workstation (computer) must be customized individually. Once your Workstation Management settings have been saved, you will not need to set these again unless the station's default internet browser has its cookies deleted. This can happen through routine maintenance, security settings, or a computer restart.

Access Workstation Management from the Actions menu in each Kiosk.

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Information

Displays all pertinent system information for KeepnTrack.

Station

Where you enable your Kiosk settings for signing in/out and taking pictures.

Printers

Where you will configure your Dymo or Star Network printer settings to print badges/slips. 

Scanners & Cameras

Test your scanner and/or camera to ensure it is working. It also contains links to hardware drivers and installation guides. 

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This window provides you with general information about your KeepnTrack system and the installed devices that it supports; this includes your current operating system, browser, and any compatible hardware components connected to the machine.

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The Station preferences are used to customize what is allowed on your Kiosk for your current machine and browser. Although the Station options are relatively the same across each Kiosk type, they will be explained in more detail below.  

Station Preferences

The local settings for each Kiosk kiosk are stored via “cookies”; this allows the Kiosk , which allows each kiosk to be customized to fit your needs . This way, when you return to the Kiosk, your browser will send back the associated “cookies” that remember your local settings.

The Sign In/Out settings are available on every Kiosk:

  • Visitor Sign In/Out
  • Volunteer Sign In/Out
  • Student Sign In/Out
  • Staff Sign In/Out
  • Vendor Sign In/Out

    Print settings are also available on every Kiosk. This section contains dropdown menus for each classification type; these determine whether a badge is printed every time a Visitor, Vendor, Volunteer, Student, or Staff member signs in or out via the Attended, Self-Service, or Express Kiosk. Select from one of the following:

    • Don’t Print. When selected, badges are never printed for the corresponding classification type during sign in or out. You may override this setting on a Kiosk by holding down the <Option> (Macintosh) or <Alt> (Windows) key as you click the Sign In/Out button. For example, if Don’t Print is selected and the visitor holds <Option> (Macintosh) or <Alt> (Windows) while clicking Sign In, it will print to the peripheral specified in the Printers section.
    • Ask to Print. When selected, users are given the choice to Sign In/Out and Sign In/Out & Print from the Kiosk.
    Always Print. When selected, badges are always printed for the corresponding classification type during sign in or out. You may override this setting on a Kiosk by holding down the <Option> (Macintosh) or <Alt> (Windows) key as you click the Sign In/Out button. For example, if Always Print is selected and the visitor holds <Option> (Macintosh) or <Alt> (Windows) while clicking Sign In, a badge will not be printed.
    Attended Kiosk

    The Attended Kiosk has these additional settings:

    and your settings will be remembered. The Station settings are relatively the same for each kiosk, but there are some differences.


    Attended Kiosk 

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    Station Settings
    Classifications

    Choose which people classifications will use this kiosk to sign in and out: Visitors, Volunteers, Students, Staff, Vendors. Only the Classifications selected here will be shown on the sign-in screen. If only one Classification is selected, that selection will automatically be selected during the sign in/out process.

    Volunteer Label

    Change the label "Volunteer" to better fit your needs. For consistency, your custom label will be shown in every area of the kiosk.

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    titleSee how it looks

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    Enable Reports MenuCheck this if you want to enable the Reports menu, which will allow users to view reports of the people who are or have signed in to this kiosk today or yesterday
    Enable Reports Menu. Use this to enable/disable the Reports drop-down menu on the Attended Kiosk
    .
    Enable Sex Offender Checks for Visitors and Volunteers
    .
    When checked, Sex Offender Checks are automatically performed after a visitor signs in to an Attended or Self-Service Kiosk. Disabling sex offender checks is only recommended if you are fully aware of the consequences of doing so. When turned off, visitors are not required to provide a
    birthdate
    birth date during the Attended Kiosk sign-in process.
    Workstation Name
    .
    Designate a name for the kiosk. It's especially useful if you utilize multiple Attended Kiosks at your facility.
    Show Alert Button
    .

    Allows a kiosk attendant to call for assistance by sending an alert email to the Facility and Account addresses listed in Alert Preferences.

    Camera & Printer Settings

    From the dropdown menu, choose Camera or Printing to view and edit those settings.

    Camera

    Require Picture. When checked,

    this will require those

    people signing in

    to

    will have their photo taken at the kiosk. The camera must be enabled

    in order

    for this setting to work properly

    .

    .

    Next, choose if the camera will or will not be shown for each person classification:

    • Show Camera
    • Don't Show Camera

    Printing

    Choose whether a badge is printed every time a Visitor, Vendor, Volunteer, Student, or Staff member signs in or out from this kiosk.

    Don't Print

    When selected, badges are never printed for the corresponding classification type during sign in or out.

    Override: Hold the <Option> (Mac) or <Alt> (Windows) key as you click the Sign In/Out button, and a badge will be printed at the device specified in the Printers section of Workstation Management.

    Ask to PrintWhen selected, users are given a choice: Sign In/Out or Sign In/Out & Print.
    Always Print

    When selected, badges are always printed for the corresponding classification type during sign in or out.

    Override: Hold the <Option> (Mac) or <Alt> (Windows) key as you click the Sign In/Out button, and a badge will NOT be printed.

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    Self-Service Kiosk The Self-Service Kiosk has these additional settings:

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    selfservice
    selfservice

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    Station Settings
    Classification

    Choose which people classifications will use this kiosk to sign in and out: Visitors, Volunteers, Students, Staff, Vendors. Only the Classifications selected here will be shown on the sign-in screen. If only one Classification is selected, that selection will automatically be selected during the sign in/out process.

    Volunteer Label

    Change the label "Volunteer" to better fit your needs. For consistency, your custom label will be shown in every area of the kiosk.

    Expand
    titleSee how it looks

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    Enable Sex Offender Checks
    .

    When checked,

     Sex Offender Checks are automatically performed after

    a Sex Offender Check will be run automatically once a visitor signs in to

    an Attended or Self-Service Kiosk. Disabling sex offender checks is only recommended if you are fully aware of the consequences of doing so. When turned off, visitors are not required to provide a birthdate during the Attended Kiosk sign-in process

    the kiosk. Disabling this is only recommended if you're fully aware of the consequences. When disabled, visitors are not required to provide a birth date during sign-in.

    Enable Command Line

    Enable the Command Line so people can scan the barcode on their ID to sign in or out.

    Allow Sign In at This Station

    Check if you want to allow people to sign in to an activity using this station.

    Allow Sign Out at This StationCheck if you want to allow people to sign out of an activity using this station.
    Enable Language SelectionWhen checked, the first screen will ask if the person wants to continue in English or Spanish
    Require Picture
    .
    When checked, this will require those signing in to have their photo taken at the kiosk. The camera must be enabled in order for this setting to work properly.


    Camera and Printing Settings

    From the dropdown menu, choose Camera or Printing to view and edit those settings.


    Camera

    Require Picture. When checked, people signing in will have their photo taken at the kiosk. The camera must be enabled for this setting to work properly.

    Next, choose if the camera will or will not be shown for each person classification:

    • Show Camera
    • Don't Show Camera

    Printing

    Choose whether a badge is printed every time a Visitor, Vendor, Volunteer, Student, or Staff member signs in or out from this kiosk.

    Don't Print

    When selected, badges are never printed for the corresponding classification type during sign in or out.

    Override: Hold the <Option> (Mac) or <Alt> (Windows) key as you click the Sign In/Out button, and a badge will be printed at the device specified in the Printers section of Workstation Management.

    Ask to PrintWhen selected, users are given a choice: Sign In/Out or Sign In/Out & Print.
    Always Print

    When selected, badges are always printed for the corresponding classification type during sign in or out.

    Override: Hold the <Option> (Mac) or <Alt> (Windows) key as you click the Sign In/Out button, and a badge will NOT be printed.


    Express Kiosk  

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    Express Kiosk

    The Express Kiosk does not use a camera, but you can manage your printing settings for each classification.

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    Station Settings
    Classification

    Choose which people classifications will use this kiosk to sign in and out: Visitors, Volunteers, Students, Staff, Vendors. Only the Classifications selected here will be shown on the sign-in screen. If only one Classification is selected, that selection will automatically be selected during the sign in/out process.

    Volunteer Label

    Change the label "Volunteer" to better fit your needs. For consistency, your custom label will be shown in every area of the kiosk.

    Expand
    titleSee how it looks

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    Printing

    Choose whether a badge is printed every time a Visitor, Vendor, Volunteer, Student, or Staff member signs in from this kiosk.

    Don't Print

    When selected, badges are never printed for the corresponding classification type during sign in or out.

    Override: Hold the <Option> (Mac) or <Alt> (Windows) key as you click the Sign In/Out button, and a badge will be printed at the device specified in the Printers section of Workstation Management.

    Ask to PrintWhen selected, users are given a choice: Sign In/Out or Sign In/Out & Print.
    Always Print

    When selected, badges are always printed for the corresponding classification type during sign in or out.

    Override: Hold the <Option> (Mac) or <Alt> (Windows) key as you click the Sign In/Out button, and a badge will NOT be printed.
    V9030 Installing Dymo Printers
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    These settings allow you to configure the printers being used with your KeepnTrack Kiosk. You may also test whether your slips and labels are printing properly. This window also contains links Links to the print drivers necessary to use printers with KeepnTrack, as well as installation guidesprinter drivers and installation guides are on the bottom right.

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    Printer Settings
    1. For each badge and slip type, choose which printer it will be sent to from the dropdown menu: No Printer, Network Printer, USB Badge.
    2. If you select Network Printer, enter the printer's IP address, then choose the format type: Standard or No Picture.
    3. Finally, test your settings to make sure your printers work.


    USB Printer Options

    The Badge and Slip Printer drop-down menus contains the following options:

    No Printer

    Select this option if no printer is attached to this Kiosk and will not be printing any badges or slips.

    LabelWriter 400

    This is the main type of printer associated with KeepnTrack Kiosks. Select the LabelWriter 400 if you have a DYMO LabelWriter 400 or a DYMO LabelWriter 450.

    See https://www.dymo.com/compatibility-chart.html

    LabelWriter Twin Turbo

    The LabelWriter Twin Turbo printer model consists of two printer heads housed under a single unit. There are two trays that it prints from, a left and right roll. Contact KeepnTrack Customer Support for more information on this printer type.

    See https://www.dymo.com/compatibility-chart.html

    Left Roll

    Select what is printed on the left roll of the printer. For example, Colored Labels for visitor badges.

    Right Roll

    Select what is printed on the right roll of the printer. For example, Continuous Wide Paper for student tardies.

    Default Roll

    Select which roll prints as the default if no roll is specified. Specify the roll for each activity in Activity Management.

    Both the badge and slip printers are capable of printing to the standard adhesive badge Colored Labels (30256) or to Continuous Wide Paper (i.e. slip).

    Warning

    Make sure to use the appropriate paper for your printer; if not, the alignment may be off or your print jobs may fail completely. If this happens, you may be required to cancel your print jobs and/or power cycle the printer.

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    V9027 Driver's License Scanners

    Settings
    • Barcode Scan. Test any 1D or 2D barcode scanner with KeepnTrack.
    • Look for Camera. Enable your Kiosks to use a built-in or attached web camera to take the person's picture before picking an activity. If they already have a picture on their record, the operator has the option to retake the picture on the Activities screen.
    • Activate Camera. Activate a live stream from your built-in or attached web camera.
    • Reset Window. If any of your hardware (i.e. scanner or webcam) is not plugged in when the browser is loaded, this button give you the option of reinitializing the hardware.


    Driver's License Scanner
    • Scan ID. Initiates the scanning/data collection process for your KeepnTrack-compatible Driver's License Scanner. The information scanned will be displayed in the window directly beneath the State ID mage. If the information is not being captured correctly, click the button to send the image directly to KeepnTrack Support.
    • Calibrate. This button is used with the optical scanner. Insert the calibration sheet and click this button to calibrate the Driver's License Scanner.
    • Clean. This button is used with the optical scanner. Insert the cleaning sheet and click this button to clean the Driver's License Scanner.
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    Use this window to determine whether your scanner hardware is connected, accurately capturing images, and/or optically-recognizing characters in the current browser.

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