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Below is an interactive representation of the Attended Kiosk page containing links to different areas within the Support Center to help you setup, navigate and use the Attended Kiosk feature. Click on any label (Visitor, Volunteer, Student, Staff or Vendor) or element, such as the actions menu "Red gear.pngImage Removed" for additional information.

The Attended Kiosk is used by operators to easily sign the people who use your facility in and out of your facility. There are five default classifications: Visitor, Volunteer, Student, Staff, and Vendor. This list can be customized and specific classifications disabled in Workstation Management. The kiosk will remain active until manually logged out or the automatic log-out logout time is reached.

The Attended Kiosk behaves Kiosks behave similarly for each classification whose hours and activities you want to track and record. For example, after selecting the After selecting a classification and activity (usually Sign In /or Sign Out is selected, people may ), the person will be asked to identify themselves using their date of birth, identification code, or job number. Regardless, everybody is required to enter their full name .

Attended Kiosk Overview

The Attended Kiosk behaves similarly for each classification whose hours and activities you want to track and record. For example, after selecting the classification and Sign In/Out is selected, people may be asked to identify themselves using or Person ID, and may also be required to enter their date of birth , identification code, or job number. Regardless, everybody is required to enter their full name.If a matching person is not located in your database, KeepnTrack will present you with an Alert Dialog box with three options: "Clear", "Cancel" or "Create". "Clear" will remove all the information from the input boxes and allow you to start over again. "Cancel" will dismiss the Alert Dialog box and leave all the information you entered in place. "Create" will present you with a window that will allow you to enter the person into the database. If more than one person has matching name informationor other information.

  • New visitor? If KeepnTrack cannot find a match to the name you've entered, it'll prompt you to create a new visitor record.
  • Which one? If more than one person matches the name you've entered, KeepnTrack will ask you to select a person from a list of related matches.
  • Already signed in? You cannot be signed in to multiple activities at once. If you're already logged in to one activity, KeepnTrack will ask if you want to sign out of the other one so you can sign in to the new one.

Next, KeepnTrack will ask you to select the Activity the person is there for. Account the correct person or provide additional information. Duplicate members are not allowed to sign in. (see Multiple Sign Ins for more information)Next, KeepnTrack asks you to select which Activity the person is there to attend; account or facility activities are configurable in Tools > Activities.

Finally, the person will be verified and officially signed in to the facility; when . When applicable, a name badge will be printed.

Header

Image Modified Actions

. Reset Window

. This selection, in the event information has been entered incorrectly, allows the user to clear all the information and restart.
  • Workstation Management. This option will take the user to the Workstation Management.
  • Log Out

    (same as Refresh), go to Workstation Management, or Log Out. 

    Language. Choose English or Espanol.

    Reports. View and print quick reports about who's currently at your facility or who's visited recently.

    Messages. Go to the Message Center.

    Refresh. Clear all information in the kiosk and refresh the screen. 

    Help. Go to the Support Center for documentation on this topic. 


    Classification
    Anchor
    Classification
    Classification

    All of the People registered to your facility can sign in with their classification below. Once signed in, all hours and activities are tracked by the system.

    Visitors are people
    • . People who infrequently visit your facility, like parents or grandparents. New visitors are enrolled during their initial sign-in attempt.
    • . Approved Volunteers should sign in here.
    • . This is for students to sign in/out of an activity or explain why they have an Early Dismissal or Late Arrival.
    Staff are people
    • . People who work at your facility.
    Vendors are people
    • .People who provide services at your facility.


    Announcements
    Anchor
    Announcements
    Announcements

    The messages here are configured in Kiosk Preferences.


    Alert
    Anchor
    Alert
    Alert

    Click this button to send an immediate emergency email and text to everyone listed in Alerts Preferences. A green checkmark next to the Alert button will indicate an alert has been sent. The Alert button is only found in the Attended Kiosk.

    The text message and email will be sent as:

    [Facility Name] — [Operator First Name] has triggered an ALERT. Please check in at that location immediately.

    Washington High School — Adeana Myers has triggered an ALERT. Please check in at that location immediately

     



    Command Line
    Anchor
    Command
    Command

    The primary purpose of the Command Line is to quickly scan barcodes on printed name badges. It allows an operator to sign people in for different classifications by scanning or typing a person's Person ID number . This field or full name (it will accept partial last name entries and bring a dialog box up with possible matches from which a user can choose). KeepnTrack will then match the name to an existing person record within the facility and move to the activity selection screen. If multiple names match, a list will appear, showing the possible matches as well as the classification of the possible matches. You can also use the Command Line to enter other specialized commands:

    • Quick sign out. If the person has already signed in to an activity, then operators can enter their name, Person ID, or transaction barcode (located on the person badge printed upon entry) to quickly sign them out.
    • Help! If your account has been enabled for SMS messaging, typing a message like “911 Help” will result in the text message “Help” being sent to all authorized recipients.
    • Logout. Type “/logout” to return to KeepnTrack's application picker.
    V9020 Attended Kiosk - Visitor SIgn-In Out

    Classification & Action

    Choose Visitor, then select an activity: Sign In or Sign Out.


    Identification

    Enter the student's full name or Person ID. Birthdate may or may not be required, depending on your Kiosk Preferences.

    Click Continue.


    If a matching name and birthdate or Person ID is found, you'll go directly to the Visitor Activity step.

    If Enable Camera is set in Workstation Management, the next step will be to capture a picture


    Capture Picture

    If "Look For Camera" is checked in Workstation Management, the next step is to take a picture of the visitor with your KeepnTrack HD Camera. If the person already has a picture, you'll have the option to retake the picture on the Activity screen.


    Activity

    Next, select the activity the visitor is here for. Administrators are able to modify and append the list of available activities in Tools > Activities.

    Destinations

    Some activities have (optional) subcategories called Destinations. For example, if Classroom is the primary activity, Destinations may be the forty—two teachers you have for that activity. When clicking on an activity that has a Destination, instead of forwarding you to the Verify/Print Badge step, you will be directed to the Destinations subcategory.

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    nameVisitor
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    The Kiosk's Visitor option is used for those who infrequently visit your facility (e.g. parents or grandparents). New visitors are enrolled during their initial sign in attempt. New visitors that have enrolled will be saved to KeepnTrack Persons Database permanently. An enrolled visitor is one that is already saved in your KeepnTrack database.

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    Tip

    If this person is already signed in for a timed activity, KeepnTrack will ask if you want to sign them out so they can be signed in to the new activity.

    New Visitor Sign In

    Every new visitor to log in to your facility will be "enrolled" during the sign-in process. The information entered here will be saved to their new Person Record. On return visits, the visitor will only need to enter their full name or person ID and birthdate to sign in or out of the facility.

    Enter the person's information, then click Continue.

    Note
    titleSex Offender Registry Check

    Are your Volunteer Approval Preferences are set to enable sex offender checks? If so, KeepnTrack will use the information in this form to run the check once you click Continue.

    • Disabled: Full name is required.
    • Enabled: Full name and birthdate (MM/DD/YYYY) are required.
    Finished

    You're done! After selecting an activity, you'll go back to the main Attended Kiosk interface and a confirmation message will be shown in the upper left hand portion of screen with the person's name, action, and activity.


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    Classification & Action

    Select Volunteer, then select an activity: Sign In or Sign Out.

    Identification

    Enter the volunteer’s first and last name or Person ID. Birthdate may or may not be required, depending on your Kiosk Preferences.

    Click Continue.

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    The Approved Volunteer option is for people who volunteer at your facility. Once signed in, all volunteer hours and activities are tracked by the system.

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    Tip

    If this person is already signed in for a timed activity, KeepnTrack will ask if you want to sign them out so they can be signed in to the new activity.


    Select a Person

    If your search did not generate an exact match, choose the correct person from the list below.

    Capture Picture

    If "Look For Camera" is checked in Workstation Management, the next step is to take a picture of the visitor with your KeepnTrack HD Camera. If the person already has a picture, you'll have the option to retake the picture on the Activity screen.


    Activity

    Next, select the activity the volunteer is here for. Administrators can to modify the list of available activities in Tools > Activities.

    Destinations

    Some activities have (optional) subcategories called Destinations. For example, if Classroom is the primary activity, Destinations may be the forty—two teachers you have for that activity. Select a Destination to continue.

    Finished

    You're done! After selecting an activity, you'll go back to the main Attended Kiosk interface and a confirmation message will be shown in the upper left hand portion of screen with the person's name, action, and activity.


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    Classification & Action

    Choose Student, then select an activity: Late Arrival, Sign In, Sign Out, or Early Dismissal.

    Identification

    Enter the student's full name or Person ID. Birthdate may or may not be required, depending on your Kiosk Preferences. If you have a scanner connected, you can scan their ID directly.

    Click Continue.

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    nameStudent
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    This is for students to sign in/out of an activity or explain why they have an Early Dismissal or Late Arrival. Once signed in, students are easily tracked by the system.

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    Tip

    If this person is already signed in for a timed activity, KeepnTrack will ask if you want to sign them out so they can be signed in to the new activity.

    Select a Person

    If your search did not generate an exact match, choose the correct person from the list below.

    Capture Picture

    If "Look For Camera" is checked in Workstation Management, the next step is to take a picture of the visitor with your KeepnTrack HD Camera. If the person already has a picture, you'll have the option to retake the picture on the Activity screen.


    Activity

    Next, select the reason (or activity) for which the student is signing in or out. Administrators can modify the list of available activities in Tools > Activities.

    Destinations

    Some activities have (optional) subcategories called Destinations. For example, if Family Emergency is the primary activity, Destinations may be the ten most common emergencies you have set for that activity. Select a Destination to continue.

    Finished

    You're done! After selecting an activity, you'll go back to the main Attended Kiosk interface and a confirmation message will be shown in the upper left hand portion of screen with the person's name and activity.

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    The Staff option is for people who work at your facility. Once signed in, all employee hours and activities are tracked by the system.

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    Classification & Action

    Select Staff, then select an activity: Sign In or Sign Out.

    Identification

    Enter the employee’s first and last name or Person ID. Birthdate may or may not be required, depending on your Kiosk Preferences.

    Click Continue.


    Select a Person

    If your search did not generate an exact match, choose the correct person from the list below.

    Capture Picture

    If "Look For Camera" is checked in Workstation Management, the next step is to take a picture of the visitor with your KeepnTrack HD Camera. If the person already has a picture, you'll have the option to retake the picture on the Activity screen.


    Activity

    Next, select the activity the employee is here for. Administrators can modify the list of available activities in Tools > Activities.

    Destinations

    Some activities have (optional) subcategories called Destinations. For example, if Classroom is the primary activity, Destinations may be the forty—two teachers you have for that activity. Select a Destination to continue.


    Finished

    You're done! After selecting an activity, you'll go back to the main Attended Kiosk interface and a confirmation message will be shown in the upper left hand portion of screen with the person's name, action, and activity.

    Content Block
    nameVendor
    id988697870

    Vendors are people who provide services at your facility. Once signed in, all vendor hours and activities are tracked by the system.


    Classification & Action

    Choose Vendor, and then select an activity: Sign In or Sign Out.

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    Identification

    Enter the vendor’s first and last name or Person ID. Birthdate may or may not be required, depending on your Kiosk Preferences.

    Click Continue.


    Tip

    If this person is already signed in for a timed activity, KeepnTrack will ask if you want to sign them out so they can be signed in to the new activity.

    Select a Person

    If your search did not generate an exact match, choose the correct person from the list below.

    Capture Picture

    If "Look For Camera" is checked in Workstation Management, the next step is to take a picture of the visitor with your KeepnTrack HD Camera. If the person already has a picture, you'll have the option to retake the picture on the Activity screen.


    Activity

    Next, select the service or activity the vendor is here for. Administrators can modify the list of available activities in Tools > Activities.

    Destinations

    Some activities have (optional) subcategories called Destinations. For example, if Training is the primary activity, Destinations may be the auditorium or individual classrooms. Select a Destination to continue.

    Finished

    You're done! After selecting an activity, you'll go back to the main Attended Kiosk interface and a confirmation message will be shown in the upper left hand portion of screen with the person's name, action, and activity.