Contents
Please contact COMPanion's sales department at 1-800-347-6439 or email us at sales@companioncorp.com to find out how to purchase additional tokens.
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This utility is used to perform Offender Registry checks and Criminal Background Checks. It should be noted, KeepnTrack does not keep a history of Sex Offender Registry checks, only the results of the last check. NOTE: The use of Sex Offender Registry checks are subject to the obligations and protections of your state laws and the Federal Credit Reporting Act.
The KeepnTrack Background Check window allows Operators to run both Sexual Offenders Registry and Criminal Background Checks checks from one location. Operators are often required to perform more in-depth and complete background checks than KeepnTrack's integrated Sex Offender Check currently allows. Using systems outside of KeepnTrack for criminal background checks wastes precious time and costs you additional money. Not only does KeepnTrack easily coordinate and manage such checks, they're generally of a higher quality than nearly all other third-party systems—covering the entire United States and not just your current state.
The data for these checks is aggregated directly from court-reporting agencies, departments of corrections, state and local sex offender registries, as well as national security websites. Some of our sources include:
Department of Corrections
Arrest records
Warrant records
Administrative Office of the Courts
Sex Offender records with images for the entire United States
COMPanion sells “tokens” for this service; as long as your account has tokens available, you can perform criminal background checks.
Every time a background check is performed, KeepnTrack will immediately deduct one token, create a history record for the selected person, and record the transaction information and results for each check. KeepnTrack also provides detailed transaction reports so you can see how your resources have been spent.
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Offender Registry (SOR) Check
Last SOR Check: — Date of most recent Offender Registry Check.
Operator: — Name of the Operator who ran Offender Registry Check.
Last Check Status:— This field shows the results of the Last Check Status. One of three results will be displayed if an Offender Registry Check was ran. They are:Offender Identified, Access AllowedOffender Identified, Access DeniedNo Offender Records Matched, False Positives Recorded
Reset— Resets all displayed data.
Criminal Background Check Settings
Disclaimer
The provider of this information does not warrant the comprehensiveness, completeness, accuracy, or adequacy for any particular use or purpose of the information contained in this database and expressly disclaims all warranties express or implied as to any matter whatsoever. Provider will not be responsible for any loss or damage caused by the use of this data. Please be advised that many people share the same or similar names, and the same date of birth. Name and Date of Birth are not sufficient to establish identity. Generally, a fingerprint match is required to authoritatively identify an individual. Our service does not offer fingerprint information. Information may include records that have been expunged, sealed, or otherwise have become inaccessible to the public since it was last received from our data sources.
North Carolina Administrative Office of Courts Disclaimer
The official custodian of all official court records for each county in North Carolina is the clerk of superior court of that county. The North Carolina Administrative Office of the Courts (NCAOC) is not the official custodian of any case record and provides only copies of data entered by the clerks. Data provided through this service may not reflect pending or post-disposition activity on a case. The NCAOC does not warrant the accuracy of the data. To verify a record's accuracy, contact the clerk of the county of record.
Tokens Remaining. This counter is used to display how many tokens you have remaining; it can't be modified by any level of account operator. When the Tokens Remaining number gets low, it's time to order more tokens. If you attempt a criminal background check and have none remaining, you'll receive an error message that reads: “A background check cannot be performed at this time because you have no available checks remaining; please call COMPanion's sales department for information on how to purchase more tokens.”
Notes. A text field that allows the Operator to enter a note that will display in Person Management.
Last Background Check. This field displays the date the last time a Background Check was performed.
Operator. Name of the operator who last performed a Background Check.
Results. Displays the result of the most recently run Background Check. The three possible designations are; Passed, Failed or Needs Review.
FCRA Status. Applicants are protected by the Federal Fair Credit Reporting Act (FCRA) when third-party information is used in the evaluation of their volunteer application. Applicants may either accept or deny consent for the use of background checks. If they deny consent, their application may be rejected based on that decision. If they accept, the information obtained is subject to the protections of the FCRA and any applicable state laws. This non-editable field shows if they have given or denied consent.
Background Check History
All previous background checks are displayed in the Background Check History section at the bottom of the Criminal Background Check utility. Meaningful columns include Date (showing most recent first), followed by Operator name, and the Results of the criminal background check (e.g. “Match” if a selected record is saved or “No Match” or “Needs Review”). View allows you to review the actual report. Notes will be presented as a link that will display any notes entered when the initial Background Check was run. Individual criminal background checks can be selected and, with the Actions (“”) menu, the following functions performed:
Print Selected Background Check—This selection displays a “.pdf” report for the selected criminal background check; reports are also available for criminal background checks where no matching data was retrieved.
View Selected Background Check—This selection will re-open the Background Check Results dialog and display the criminal background check as it was originally viewed during the check process.
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Background Check Results Dialog
Performing a criminal background check with KeepnTrack might make you feel like an FBI investigator or CSI detective—especially when popular television programs and Hollywood movies have made retrieving matching criminal history records seem easy and automatic. Simply log into a computer database, punch a few buttons, and a couple seconds later... the complete criminal history (including the offender's mugshot) magically appears on the computer screen in front of you, right?
Unfortunately, in reality, the process of positively identifying an offender is slightly more complicated, not so automated, and requires some hands-on human interaction. Before the end, you will be asked to do something that no computer software can properly do for you: draw your own conclusions. Luckily, our brains are over a thousand times faster and more powerful than all of today's current supercomputers combined.
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After the Criminal Background Check service performs a search, potential matches are returned in a ranked order with the most probable at the top. It is up to you, the operator, to review these results and discover if there is, in fact, a positive match. If there is a matching criminal record, you must determine whether or not the individual's past transgressions are strong enough to warrant dismissal from your facility—KeepnTrack can not make that determination for you. You must make the final decision based on your facility's policies and procedures.
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