Contents
Where is it?
Workstation Management can be accessed from links found in each Kiosk interface.
The Workstation Management window provides you with an easy way to configure, test, and support the printers, scanners, and other peripherals used with your KeepnTrack software. Information about your current hardware and software configuration can be found in the Information section. For any questions, call the KeepnTrack Customer Support number (800) 320-5830 or email at support@keepntrack.com.
Once your Workstation Management settings have been saved, you will not need to set these again unless the station's default internet browser has its cookies deleted. This can happen through routine maintenance, security settings, or a computer restart. If this does occur, your Workstation Management settings will be reset to default.
Workstation Management contains the following sections:
Introduction. This is the screen you will see when you log into Workstation Management, it contains links to contact our Customer Support team or review our online Support Center.
Information. Displays all pertinent system information for KeepnTrack.
Station. Where you enable your Kiosk settings for signing in/out and taking pictures.
Printers. Where you will configure your Dymo or Star Network printer settings to print badges/slips.
Scanners & Cameras. This allows you to test your scanner and/or camera to ensure it is working. It also contains links to hardware drivers and installation guides.
Troubleshooting
If you are having troubles seeing the Workstation Management link, you may need to Refresh or Reload your browser.
If you are having trouble correctly loading your printer with labels and/or paper, please click here for an instructional video and links to our hardware user's manuals that contain step-by-step instructions.
If there are any questions about the coming changes or concerns please contact KeepnTrack Customer Support at (800) 320-5830 or email at support@keepntrack.com.dsad
This window provides you with general information about your KeepnTrack system and the installed devices that it supports; this includes your current operating system, browser, and any compatible hardware components connected to the machine.
These settings allow you to configure the printers being used with your KeepnTrack Kiosk. You may also test whether your slips and labels are printing properly. This window also contains links to the print drivers necessary to use printers with KeepnTrack, as well as installation guides.
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USB Printer Options
The Badge and Slip Printer drop-down menus contains the following options:
No Printer
Select this option if no printer is attached to this Kiosk and will not be printing any badges or slips.
LabelWriter 400
This is the main type of printer associated with KeepnTrack Kiosks. Select the LabelWriter 400 if you have a DYMO LabelWriter 400 or a DYMO LabelWriter 450.
LabelWriter Twin Turbo
The LabelWriter Twin Turbo printer model consists of two printer heads housed under a single unit. There are two trays that it prints from, a left and right roll. Contact KeepnTrack Customer Support for more information on this printer type.
Left Roll
Select what is printed on the left roll of the printer. For example, Colored Labels for visitor badges.
Right Roll
Select what is printed on the right roll of the printer. For example, Continuous Wide Paper for student tardies.
Default Roll
Select which roll prints as the default if no roll is specified. Specify the roll for each activity in Activity Management.
Both the badge and slip printers are capable of printing to the standard adhesive badge Colored Labels (30256) or to Continuous Wide Paper (i.e. slip).
Make sure to use the appropriate paper for your printer; if not, the alignment may be off or your print jobs may fail completely. If this happens, you may be required to cancel your print jobs and/or power cycle the printer.
The Print Test Slip button allows you to test the continuous wide paper, giving you a visual sample of the slips that will be printed from the KeepnTrack Kiosk.
The Print Test Label button allows you to test the our colored labels, giving you a visual sample of the badges that will be printed from the KeepnTrack Kiosk. A printed badge will generally contain the Facility Name, Person's Full Name, Classification, Activity, Date & Time, and Badge Number.
