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PDF Reports

By default, reports are generated in PDF format. If you don't have the most current version of Adobe Reader installed on your machine, we recommend it as your default PDF viewer. A free installer can be downloaded from Adobe's web site: http://www.adobe.com/; be sure you continuously update to newer versions as they become available.

The Operation Management window automatically orders/sorts all pending operations (i.e. reports, utilities, imports, and exports) and allows you to view summaries and open, email, or save operations that you (or others) have previously completed. Simply think of the Operation Management window as a nerve center that consolidates all past and future operations that you, the current user, the system, or others have been performing.

Once a report, utility, import, or export has been initiated, in will be queued in the Operation Management interface. You are able to access this interface everywhere throughout KeepnTrack's Administration when clicking the Operation Management (“”) icon. After gaining access to Operation Management, you can start tracking the progress of the current operation and view (or save) previously completed operations. Completed operations shown in the “queue” include the name and status of the operation and are affixed with a time/date stamp. An operation that is currently running provides a Cancel option.

Each time Operation Management is opened, the Date Range drop-down filter at the top of the interface defaults to Today; in other words, only the current user's newest (i.e. Today) operations are initially visible in the Operation Management’s “queue”. Everything in this list is ordered chronologically (newest-to-oldest in top-down order) which is helpful when trying to discover if there are any operations in the queue ahead of yours. The Operation Type drop-down filer defaults to All Types; the All Types selection includes pending (or completed) automatic system operations.

For reasons of accountability and transparency, the Operation Management window will retain all information for canceled and completed operations for a week at least; operations older than a week can be removed from the queue by choosing one of the Remove Older Than XX Days selections from the Operation Management’s Actions (“”) menu. By default, all operations older than ninety days are automatically removed from the Operation Management window.

OPS MAN IMAGE 

The Operation Management interface can display the name and status of the operation, the user who initiated the operation, and the time/date that the operation was completed or canceled. By default, the Operation Management window only provides a quick glimpse at the operations performed (or queued) by you, the current operator. By selecting Show All Operations from the Actions (“”) menu, you can expand the scope of the Operation Management window to include operations from other users as well.

The status of any current operation can be one of four things:

Running — This status shows the operation currently being performed; it provides the progress of the operation, the date/time that the operation began, and a Cancel button.

Queued — This status indicates than an operation is pending, but has not yet been started. The Position: XX text following this status indicates what place your operation has in the queuing system. Users with the proper security privileges are able to Cancel queued operations other than their own.

Canceled — This status indicates that an operation was canceled during (or before) completion and includes a time/date stamp and the user who canceled it.

Completed — The operation was completed and results are available; operators can open it, download the results, or send the results via email to whatever address they specify.