Contents
Easy Access
Workstation Management can be accessed from links found in each Kiosk interface.
V9030 Video
VS9027 video
The Workstation Management window provides you with an easy way to configure, test, and support the printers, scanners, and other peripherals used with your KeepnTrack software. Information about your current hardware and software configuration can be found in the Information section. For any questions, call the KeepnTrack Customer Support number (800) 320-5830 or email at support@keepntrack.com.
Once your Workstation Management settings have been saved, you will not need to set these again unless the station's default internet browser has its cookies deleted[1]. This can happen through routine maintenance, security settings, or a computer restart. If this does occur, your Workstation Management settings will be reset to default.
Introduction
The Kiosk interfaces can be largely customized according to the needs of each facility. This includes uploading individual logos and emblems for your facility and/or district. This is mainly done from the Administration module (i.e. Account preferences).
This section provides a brief introduction to the Workstation Management window. It can also be used as a direct link between the technician setting up the Attended or Self-Service Kiosk and KeepnTrack's Customer Support team. Click on any of the links in this window to get additional help, access KeepnTrack Support, or find more detailed information concerning KeepnTrack.
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Information
This window provides you with general information about your KeepnTrack system and the installed devices that it supports; this includes your current operating system, browser, and any compatible hardware components connected to the machine.
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Station
The Station preferences are used to customize what is allowed on your Kiosk for your current machine and browser. For each Kiosk there is a different Station options, although the windows are very similar. As such, all options will be covered here.
Station Preferences
These local settings for your Attended and/or Self-Service Kiosk are stored via “cookies”; this allows the Kiosk to be customized to fit your needs. This way, when you return to the Kiosk, your browser will send back the associated “cookies” that remember your local settings.
Visitor Sign In/Out—When checked, the Visitor Sign In/Out section of the Attended or Self-Service Kiosk is available.
Volunteer Sign In/Out—When checked, the Volunteer Sign In/Out section of the Attended or Self-Service Kiosk is available.
Student Sign In/Out—When checked, the Student Sign In/Out section of the Attended or Self-Service Kiosk is available.
Staff Sign In/Out—When checked, the Staff Sign In/Out section of the Attended or Self-Service Kiosk is available.
Vendor Sign In/Out—When checked, the Vendor Sign In/Out section of the Attended or Self-Service Kiosk is available.
Enable Quick Links Menu (Attended Kiosk only)—Use this to enable/disable the Quick Links drop-down menu on the Attended Kiosk.
Enable Command Line (Self-Service Kiosk only)—If checked, the Self-Service Kiosk will contain a rudimentary version of the Attended Kiosk's Command Line; however, this version does not include any of the Quick Links features and is used mostly to work with barcode scanners.
Enable Sex Offender Checks —When checked, Sex Offender Checks are automatically performed after a visitor signs in to an Attended or Self-Service Kiosk. Disabling sex offender checks is only recommended if you are fully aware of the consequences of doing so. When turned off—whatever the reason—visitors are not required to provide a birthdate during the Attended Kiosk sign in process.
Enable Command Line—When checked, this will provide a Command Line in the Self Service kiosk.
Allow Sign In at This Station— When checked, this will allow users to sign in at the Self Service kiosk.
Allow Sign Out at This Station— When checked, this will allow users to sign out at the Self Service kiosk.
Require Picture— When checked, this will require those signing in to have their photo taken at the kiosk.
Enable Language Selection— When checked, this will allow users to select a different language.
Printing
This section contains drop-down menus for each classification type; these determine whether a badge is printed every time a Visitor, Vendor, Volunteer, Student, or Staff member signs in or out via the Attended, Self-Service, or Express Kiosk. Select from one of the following:
Don’t Print—When selected, badges are never printed for the corresponding classification type during sign in or out. You may override this setting on a Kiosk by holding down the <Option> (Macintosh) or <Alt> (Windows) key as you click the Sign In/Out button. For example, if Don’t Print is selected and the visitor holds <Option> (Macintosh) or <Alt> (Windows) while clicking Sign In, it will print to the peripheral specified in the Printers section.
Ask to Print—When selected, users are given the choice to Sign In/Out and Sign In/Out & Print from the Kiosk.
Always Print—When selected, badges are always printed for the corresponding classification type during sign in or out. You may override this setting on a Kiosk by holding down the <Option> (Macintosh) or <Alt> (Windows) key as you click the Sign In/Out button. For example, if Always Print is selected and the visitor holds <Option> (Macintosh) or <Alt> (Windows) while clicking Sign In, a badge will not be printed.
