The Workstation Management window provides you with an easy way to configure, test, and support the printers, scanners, and other peripherals used with your KeepnTrack software. Information about your current hardware and software configuration can be found in the Information section. For any questions, call the KeepnTrack Customer Support number (800) 320-5830 or email at support@keepntrack.com.

Once your Workstation Management settings have been saved, you will not need to set these again unless the station's default internet browser has its cookies deleted. This can happen through routine maintenance, security settings, or a computer restart. If this does occur, your Workstation Management settings will be reset to default.

A web / internet / browser cookie is a small piece of data stored by your browser. Every time you visit one of KeepnTrack's Kiosks, your browser sends the cookie back to the server to inform the system of your previous settings. Cookies were designed to be a reliable mechanism for websites to remember useful information (such as your Kiosk settings).

Introduction

The Kiosk interfaces can be largely customized according to the needs of each facility. This includes uploading individual logos and emblems for your facility and/or district. This is mainly done from the Administration module (i.e. Account preferences).

This section provides a brief introduction to the Workstation Management window. It can also be used as a direct link between the technician setting up the Attended or Self-Service Kiosk and KeepnTrack's Customer Support team. Click on any of the links in this window to get additional help, access KeepnTrack Support, or find more detailed information concerning KeepnTrack.

Information

This window provides you with general information about your KeepnTrack system and the installed devices that it supports; this includes your current operating system, browser, and any compatible hardware components connected to the machine.

Station

The Station preferences are used to customize what is allowed on your Kiosk for your current machine and browser. For each Kiosk there is a different Station options, although the windows are very similar. As such, all options will be covered here.

Station Preferences

These local settings for your Attended and/or Self-Service Kiosk are stored via “cookies”; this allows the Kiosk to be customized to fit your needs. This way, when you return to the Kiosk, your browser will send back the associated “cookies” that remember your local settings.

Visitor Sign In/Out. When checked, the Visitor Sign In/Out section of the Attended or Self-Service Kiosk is available.

Volunteer Sign In/Out. When checked, the Volunteer Sign In/Out section of the Attended or Self-Service Kiosk is available.

Student Sign In/Out. When checked, the Student Sign In/Out section of the Attended or Self-Service Kiosk is available.

Staff Sign In/Out. When checked, the Staff Sign In/Out section of the Attended or Self-Service Kiosk is available.

Vendor Sign In/Out. When checked, the Vendor Sign In/Out section of the Attended or Self-Service Kiosk is available.

Enable Quick Links Menu (Attended Kiosk only). Use this to enable/disable the Quick Links drop-down menu on the Attended Kiosk.

Enable Command Line (Self-Service Kiosk only). If checked, the Self-Service Kiosk will contain a rudimentary version of the Attended Kiosk's Command Line; however, this version does not include any of the Quick Links features and is used mostly to work with barcode scanners.

Enable Sex Offender Checks. When checked, Sex Offender Checks are automatically performed after a visitor signs in to an Attended or Self-Service Kiosk. Disabling sex offender checks is only recommended if you are fully aware of the consequences of doing so. When turned off—whatever the reason—visitors are not required to provide a birthdate during the Attended Kiosk sign in process.

Enable Command Line. When checked, this will provide a Command Line in the Self Service kiosk.

Allow Sign In at This Station. When checked, this will allow users to sign in at the Self Service kiosk.

Allow Sign Out at This Station. When checked, this will allow users to sign out at the Self Service kiosk.

Require Picture. When checked, this will require those signing in to have their photo taken at the kiosk.

Enable Language Selection. When checked, this will allow users to select a different language.

Printing

This section contains drop-down menus for each classification type; these determine whether a badge is printed every time a Visitor, Vendor, Volunteer, Student, or Staff member signs in or out via the Attended, Self-Service, or Express Kiosk. Select from one of the following:

Don’t Print. When selected, badges are never printed for the corresponding classification type during sign in or out. You may override this setting on a Kiosk by holding down the <Option> (Macintosh) or <Alt> (Windows) key as you click the Sign In/Out button. For example, if Don’t Print is selected and the visitor holds <Option> (Macintosh) or <Alt> (Windows) while clicking Sign In, it will print to the peripheral specified in the Printers section.

Ask to Print. When selected, users are given the choice to Sign In/Out and Sign In/Out & Print from the Kiosk.

Always Print. When selected, badges are always printed for the corresponding classification type during sign in or out. You may override this setting on a Kiosk by holding down the <Option> (Macintosh) or <Alt> (Windows) key as you click the Sign In/Out button. For example, if Always Print is selected and the visitor holds <Option> (Macintosh) or <Alt> (Windows) while clicking Sign In, a badge will not be printed.

Printers

These settings allow you to configure the printers being used with your KeepnTrack Kiosk. You may also test whether your slips and labels are printing properly. This window also contains links to the print drivers necessary to use printers with KeepnTrack, as well as installation guides.

The Badge and Slip Printer drop-down menus contains the following options:

No Printer. Select this option if no printer is attached to this Kiosk and will not be printing any badges or slips.

LabelWriter 400. This is the main type of printer associated with KeepnTrack Kiosks. Select the LabelWriter 400 if you have a DYMO LabelWriter 400 or a DYMO LabelWriter 450.

LabelWriter Twin Turbo. The LabelWriter Twin Turbo printer model consists of two printer heads housed under a single unit. There are two trays that it prints from, a left and right roll. Contact KeepnTrack Customer Support for more information on this printer type.Left Roll—Select what is printed on the left roll of the printer. For example, Colored Labels for visitor badges.

Right Roll. Select what is printed on the right roll of the printer. For example, Continuous Wide Paper for student tardies.

Default Roll. Select which roll prints as the default if no roll is specified. Specify the roll for each activity in Activity Management.

Both the badge and slip printers are capable of printing to the standard adhesive badge Colored Labels (30256) or to Continuous Wide Paper (i.e. slip).

Make sure to use the appropriate paper for your printer; if not, the alignment may be off or your print jobs may fail completely. If this happens, you may be required to cancel your print jobs and/or power cycle the printer.

The Print Test Slip button allows you to test the continuous wide paper, giving you a visual sample of the slips that will be printed from the KeepnTrack Kiosk.

The Print Test Label button allows you to test the our colored labels, giving you a visual sample of the badges that will be printed from the KeepnTrack Kiosk. A printed badge will generally contain the Facility Name, Person's Full Name, Classification, Activity, Date & Time, and Badge Number.

Scanners & Cameras

Use this window to determine whether your scanner hardware is connected, accurately capturing images, and/or optically-recognizing characters in the current browser.

Scanners and Cameras Settings

Barcode Scan. This field allows you to test any 1D or 2D barcode scanner with KeepnTrack.

Look for Camera. This button will enable your Kiosks to use a built-in or attached web camera.

Activate Camera. This button make activate a live stream from your built-in or attached web camera.

Reset Window. If any of your hardware (i.e. scanner or webcam) is not plugged in when the browser is loaded, this button give you the option of reinitializing the hardware.

Driver's License Scanner

Scan ID. Initiates the scanning/data collection process for your KeepnTrack-compatible Driver's License Scanner. The information scanned will be displayed in the window directly beneath the State ID mage. If the information is not being captured correctly, click the button to send the image directly to KeepnTrack Support.

Calibrate. This button is used with the optical scanner. Insert the calibration sheet and click this button to calibrate the Driver's License Scanner.

Clean. This button is used with the optical scanner. Insert the cleaning sheet and click this button to clean the Driver's License Scanner.

Troubleshooting

If you are having troubles seeing the Workstation Management link, you may need to Refresh or Reload your browser.

If you are having trouble correctly loading your printer with labels and/or paper, please click here for an instructional video and links to our hardware user's manuals that contain step-by-step instructions.

If there are any questions about the coming changes or concerns please contact KeepnTrack Customer Support at (800) 320-5830 or email at support@keepntrack.com.dsad

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