Contents
Easy Access
Workstation Management can be accessed from links found in each Kiosk interface.
The Workstation Management window provides you with an easy way to configure, test, and support the printers, scanners, and other peripherals used with your KeepnTrack software. Information about your current hardware and software configuration can be found in the Information section. For any questions, call the KeepnTrack Customer Support number (800) 320-5830 or email at support@keepntrack.com.
Once your Workstation Management settings have been saved, you will not need to set these again unless the station's default internet browser has its cookies deleted. This can happen through routine maintenance, security settings, or a computer restart. If this does occur, your Workstation Management settings will be reset to default.
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Introduction
The Kiosk interfaces can be largely customized according to the needs of each facility. This includes uploading individual logos and emblems for your facility and/or district. This is mainly done from the Administration module (i.e. Account preferences).
This section provides a brief introduction to the Workstation Management window. It can also be used as a direct link between the technician setting up the Attended or Self-Service Kiosk and KeepnTrack's Customer Support team. Click on any of the links in this window to get additional help, access KeepnTrack Support, or find more detailed information concerning KeepnTrack.
Information
This window provides you with general information about your KeepnTrack system and the installed devices that it supports; this includes your current operating system, browser, and any compatible hardware components connected to the machine.
Troubleshooting
If you are having troubles seeing the Workstation Management link, you may need to Refresh or Reload your browser.
If you are having trouble correctly loading your printer with labels and/or paper, please click here for an instructional video and links to our hardware user's manuals that contain step-by-step instructions.
If there are any questions about the coming changes or concerns please contact KeepnTrack Customer Support at (800) 320-5830 or email at support@keepntrack.com.dsad
