this page has been moved to https://support.goalexandria.com/accessing-alexandria/

How to Log In 

An operator account is required to access Alexandria Librarian every time the application is launched.

The basic steps to log in are the same for all Alexandria libraries:

  1. Open an Alexandria URL in your browser.
  2. On the login screen, enter your username and password.

  3. Click Log In.

Need to log in as a different operator? Reload your browser window to get back to the Log In screen, then log in as normal.




Alternatively, if you have the GG4L SIS Integration, you can log in using your GG4L credentials:

  1. Open an Alexandria URL in your browser.
  2. On the login screen, click OR CONTINUE WITH GG4L.
  3. Once the GG4L login window opens, enter your GG4L username and password.
  4. Click Sign In.

But where do I log in?

Well, that depends. The URL you'll use to log in depends on a variety of factors based on how your library is set up and which module you want to log in to. Follow the steps for your particular installation below:

Cloud Hosting
  1. Open your web browser and go to the address bar, typically located at the top of the window.
  2. Enter your library's domain name or IP address, forward slash (/), the name of the module you want to access.
    • yourdomain.com/module
    • 123.456.78.910/librarian
    • yoursite.goalexandria.com/librarian
  3. Tap Enter.
  4. On the Log In screen, enter your username and password.
  5. Click Log In.

Locate your library's IP address in Circulation > Special tab > System Info or /admin > Status.

Self Hosting
  1. Open your web browser and go to the address bar, typically located at the top of the window.
  2. Enter your library's domain name or IP address, colon (:), port number, forward slash (/), the name of the module you want to access.
    • yourdomain.com:port/module
    • 123.456.78.910:8080librarian
    • yourdomain.com:80/librarian
  3. Tap Enter.
  4. On the Log In screen, enter your username and password.
  5. Click Log In.

Alexandria Controller

To access a single site within your Controller account, you need the serial number for that site's data station. You can locate the serial number in /admin > Status, or Circulation > Special tab > License Info, or check with your library administrator.

  1. Open your web browser and go to the address bar, typically located at the top of the window.
  2. Enter library's domain name or IP address, colon (:), port number, forward slash (/), serial number, forward slash (/), the name of the module you want to access.
    • yourdomain.com:port/serialnumber/module
    • 123.456.78.910:8080/5555123/librarian
    • yourdomain.com:80/5555123/librarian

  3. To access the Controller Admin module, do not enter the site-specific serial number.

    • yourdomain.com:80/admin
    • 123.456.78.910:8080/admin
  4. Tap Enter.
  5. On the Log In screen, enter your username and password.
  6. Click Log In.

Modules

Log in to a module directly – just add /module to the end of your URL, like demo.goalexandria.com/browse . Remember to bookmark your favorite modules for easy access!

Alexandria

Librarian
     /circulation
     /patrons
   /operations
     /tools
/builder
   /researcher
    /preferences  
   /offline
  Textbook Tracker
Operations
  /reports
  /utilities
  /export
  /import


Tools
    /authority
    /inventory
    /sites
    /routes
    /subscriptions
/offline 
    /selfservice
Builder
  /managebulletins
  /explorebuilder
   /maps
    /reviews
Researcher
    /researcher
    /browse
  /bulletins
  /explore
  /groupsearch
  /status
  /scout
    /search
  /slideshow

Textbook Tracker

Librarian
     /tt-circulation
     /tt-items
     /tt-patrons
     /operations
    /tt-tools
    /tt-preferences  
Tools
    /admin
    /tt-export
    /import
    /tt-preferences
    /tt-reports
    /tt-utilities
Management
       /tt-sites


Can't remember your password?

  1. Click Can't access your account? at the bottom of the Log In dialog.
  2. In the Reset Password dialog, enter the username, barcode, or email address associated with your account.
  3. Check your email account for the Reset Password email, which contains a link that will allow you to reset your username and password.


Troubleshooting

Troubleshooting

When Alexandria is behaving abnormally, it may be due to blocked ports, aggressive emails filters, etc. Before you give us a call, check these things first:

  1. Does your machine have a network filter turned on?
  2. Is one of your network filters blocking Alexandria communications?
  3. Is your network blocking communications outside of your network?
  4. Is your email firewall blocking or filtering Alexandria messages?