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Trending FAQs

Here are the most common questions recently answered by Customer Support!

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titleWhere can I find the Patron Count, and how many Patrons/Items am I licensed for?

To find your license and system information, go to your Circulation page, then select Special. In its sub-tabs you will find information like the Status Info, System Info, and License Info, which includes your Patron Count and details about your license.

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titleHow do I see my report after I run it?

After you select Run, click the wrench icon in the upper right corner of your screen.  Once your report is complete, you will see your report ready to Email (letter icon), View (info icon), or Download (PDF document icon). 

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titleHow do I print and align barcodes?

See our Alignment Troubleshooting tips. Specifically, make sure your scaling is set to 100% or Actual Size in your PDF reader. Also, you'll want to make sure you're using the correct type of labels for the barcode report you're using.

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titleWhere can I find the report for Unused Labels/Barcodes?

Go to Tools>Reports>Special>Unused Barcodes. Under the Options tab, specify if you are running the report with the Range Information, Barcode List, or Barcode Labels (3x10) format. See Read our Tip of the Week on Unused Barcodes for , or refer to the documentation for additional details.



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Administration

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