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Send notices by charge amount
Morgan posted on Jan 20, 2021
January 25th, 2021 Every so often, Miss Honey likes to send out the Unpaid Charges Notice report. This reminds students of charges they still need to pay. But... she doesn't want to keep bothering students with small charges. Is there a way to send notices only to patrons with charges more than $1? Alexandria has a selection for that!  Alex S Reports Unpaid_Charges_Notice Selections Charge_Balance.…
Helpful reports—Have you given them a try?
Morgan posted on Jan 13, 2021
January 19th, 2021 Alexandria offers a wide variety of cool reports. But... while it's awesome there are so many, we know it can feel overwhelming at times. This is why we've put together a list of specific reports you may want to check out! Coming Due Items Notice Report (Email).png Daily/Weekly Reports Here are some reports you may want to schedule http://support.companioncorp.com/display/ALEX/Saved+Reports#SavedReports-Schedule to run once a day or once a week: Loaned Items Information.…
6 Comments  · 
Send hold notices by availability!
Morgan posted on Jan 07, 2021
January 11th, 2021 Miss Honey would like to automatically notify patrons as soon as their holds are ready for pickup. How can she do this in Alexandria? Well, we've recently added a selection to the In-Stock Hold Notice report to do just that! Alex S Reports In_Stock_Hold_Available Selection.png As of  20.7, you can schedule hold notices to go out based on availability dates. That means you can set up notices to automatically go out the day of or one day after books become in-stock!…
Top 5 Tips of 2020
Morgan posted on Dec 21, 2020
January 4th, 2021 Happy New Year! To kick off 2021, we'd like to share the top five most popular tips from 2020. Take a look just in case you missed that week or need a refresher on one of the topics. Happy New Year 2021.jpg Reopening libraries—things to do New Patron Details—We listened to your feedback! New Capstone titles?—Hooray! Get your books back!—Scheduling overdue notices Remote checkouts—all the resources Thanks to your feedback, we've got some awesome tips planned for spring 2021.…
Happy holidays!—Vote on tip topics
Morgan posted on Dec 09, 2020
December 14th, 2020 Yep... it's almost time to curl up by the fire with a good book and hot chocolate! Before you go, though, could you take a short survey? Help us help you by picking out Tip of the Week topics you're most interested in seeing for Spring 2021. TOTW_Survey.png https://forms.gle/ehpQyRYefVMnu7vV6 As always, we appreciate your time and feedback. Also, if you happen to need help with Alexandria at any time during winter break, feel free to contact our 24/7 Customer Support!…
Prepping for winter break
Morgan posted on Dec 01, 2020
December 7th, 2020 Winter break is approaching, which means reminding your patrons to return everything! Luckily, we've got a collection of great tips to help you get everything in order before heading out for the holidays. Alex S Reports Coming_Due_Items_Notice Notice_Text_Example.png Incentives Fee, Fine, Foe, Um?—All About Charges. Set up fines for overdue items. Alternatively, offer waived or reduced fines for books returned before the New Year.…
2 Comments  · 
Hands-free sign-in with Activity Express
Morgan posted on Nov 25, 2020
November 30th, 2020 Miss Honey uses Activity to keep track of how many patrons are coming to the library for book clubs. But when there's a long line of patrons, signing everyone in can take a while... Enter Activity Express! This new mode makes Activity sign-ins faster and—if necessary—hands-free. Alex S Activity Kiosk_Settings.png With Activity Express, librarians can pre-set an activity so all patrons need to do is scan their barcode.…
From our librarians—Reusable book menu cards
Morgan posted on Nov 18, 2020
November 23rd, 2020 When students aren't allowed in the library, how can you help them—especially younger kids—pick out items they want? We are proud of the creative solutions librarians continue to develop, including this cool idea from a fellow Alexandria user, Deanna Contrino! Since her students aren't allowed in the library, she created reusable library cards with "book menus." Book_Menu Library_Card Example.png Here are some photos of an example card from Deanna. On Deanna's cards,…
7 Comments  · 
Lost books? Remind your patrons about them!
Morgan posted on Nov 11, 2020
November 16th, 2020 Do you still have a lot of lost books? When schools and libraries had to close suddenly, students may have lost or forgotten about their books. If your patrons need a little reminder to return them, simply send out the Lost Items Charge Notice report! Alex S Reports Lost_Items_Charge_Notice Email_Notice TOTW.png Email Preferences need to be configured for email notice reports to work. You'll also need to have an email listed in your Site Record.…
What's due soon?—Relative dates
Morgan posted on Nov 04, 2020
November 9th, 2020 Miss Honey is ready to run a Coming Due Items Notice report for books due next week. But... what if she wants to schedule it to run every week? Sending out notices for items that were due from November 15th–21st won't be helpful in the future. Luckily, you can use date ranges or relative dates. Alex S Reports Relative_Date.png When inputting dates in Alexandria reports, you have the choice between two types: Date Range: The time in between two specified dates (i.e.…


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