The Support Center has moved!! See the new website https://support.goalexandria.com/  


Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

Content Layer
id1210181148
Content Column
columnalternate
width25.0%
id1210181149
Content Block
id1210181153

Get Started
Block Link
pageGetting Started Resources

New to Alexandria? Start here.

Content Column
columnalternate
width25.0%
id1210181150
Content Block
id1210181152


Video Directory
Block Link
pageVideo Directory

See how easy it is to use Alexandria.

Content Column
width25.0%
id618287474
Content Block
id618287484

Image Added

Inventory
Block Link
pageInventory

Analyze and organize your collection.

Content Column
width25.0%
id1212232057
Content Block
id1210181155

Image Modified

Tip of the Week
Block Link
pageTip of the Week

Keep up to date with the latest tips and tricks.

Content Layer
id1098304422
Content Column
width100%
id1098304436
Content Block
id1098304437

Explore Alexandria

Section
Column
width25%
Panel
borderWidth0
borderStylesolid

Librarian

Multiexcerpt
MultiExcerptNameLibrarian
   Circulation
   Items
   Patrons
   Tools
   Offline
Column
width25%
Panel
borderWidth0
borderStylesolid

Tools

Multiexcerpt
MultiExcerptNameTools
   Administration Settings
   Authority Control
   Export
   Import
 Image Modified  Inventory
   Preferences
   Reports
   Self-Service
   Utilities
Column
width25%
Panel
borderWidth0
borderStylesolid

Management

Multiexcerpt
MultiExcerptNameManagement
   Explore Builder
   Manage Bulletins
   Maps
   Reviews
   Routes
   SIF
   Sites
   Subscriptions
Column
width25%
Panel
borderWidth0
borderStylesolid

Researcher

Multiexcerpt
MultiExcerptNameResearcher
   Researcher
   Bulletins
   Explore
   Patron Status
   Scout
   Slideshow
Content Layer
id1211544988
Content Column
width100%
id1211544996
Content Block
id1211544998
Contact Support
Contact Sales


Multiexcerpt
MultiExcerptNameTroubleshooting
Troubleshooting

When Alexandria is behaving abnormally, it may be due to blocked ports, aggressive emails filters, etc. Before you give us a call, check these things first:

  1. Does your machine have a network filter turned on?
  2. Is one of your network filters blocking Alexandria communications?
  3. Is your network blocking communications outside of your network?
  4. Is your email firewall blocking or filtering Alexandria messages?



Topic by Label

Popular Labels
spaceKeyALEX
styleheatmap