We are thrilled to announce our Alexandria and Textbook Tracker Dream Makeover! Yep, that's right. We're giving the programs a new look while adding various improvements, such as responsive design and exciting features. Learn more about it!
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Makeover FAQs
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Alexandria Makeover
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BOY
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Beginning-of-Year FAQs
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Back-to-School Workshop
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End-of-Year FAQs
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End-of-Year Workshop
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Circulation
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Circulation FAQS
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How can I forgive charges?
There are two ways to forgive charges:
With the patron pulled up in Circulation, go to the Charges tab. Select the charge and click Make Payment. Enter the amount you'd like to forgive in the Forgive field and click Process.
Use the Forgive Charges utility to forgive charges, fines, and/or fees for multiple patrons at once.
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How do I see who has an unpaid charge?
Alexandria has multiple reports that will show you who has unpaid charges: