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Trending FAQs

Here are the most common questions recently answered by Customer Support!

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titleWhere can I find the Patron Count, and how many Patrons/Items am I licensed for?

To find your license and system information, go to your Circulation page, then select Special. This tab shows the Status Info, System Info, and License Info, which includes your Patron Count and details about your license.

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titleHow do I see my report after I run it?

After you select Run, click the wrench icon in the upper right corner of your screen.  Once your report is complete, you will see your report ready to Email (letter icon), View (info icon), or Download (PDF document icon). 

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titleHow do I print and align barcodes?

See our

 

Alignment Troubleshooting

 tips

 tips. Specifically, make sure your scaling is set to 100% or Actual Size in your PDF reader. Also, you'll want to make sure you're using the correct type of labels for the

 barcode

 barcode report

 you

 you're using.






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Administration

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Scanners

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