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Alexandria

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Frequently Asked Questions


You've got questions? We've got answers!

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Trending FAQs

Here are the most common questions recently answered by Customer Support!

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titleHow can I import items into Alexandria?

Go to Tools>Import and select the category of what you are importing. Upload the file from your computer, and make sure to configure the field map. Note: Marc records don’t need to be field mapped. See Import for more information.

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titleWhat barcode symbology does Alexandria use?

Code 3 of 9 or code 39, with no check digit. See Barcode Your Collection for more information on barcodes.

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titleHow can I see how many Items and Patrons are in each site within a Centralized Catalog?

Go to Tools>Sites, and click on the gear icon and select Site Record Counts.

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titleHow can I get rid of the alert pop up letting me know that I am over my license limit in Alexandria?

First, check your License Info by going to Circulation>Special>License Info to see where your numbers are. Then Clean Up Your Data with our guides. If you still need more space, it’s time to contact Sales at sales@goalexandria.com and upgrade your account. 

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titleHow can I change a Researcher pane?

To select a new pane, go to Preferences>Researcher, and click on Select New Pane, select the desired pane, and click OK. If you want to change the pane itself, go to Tools>Explore Builder, and make the changes to the appropriate Explore Pane.

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Administration

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Scanners

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V7 FAQs

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Recently switched to 7? Get your questions answered.

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Inventory FAQs

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Make your inventory quick, easy, and extremely efficient.

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Reports FAQs

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pageReports Workshop

Learn how to make the most of report templates.

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Items FAQs

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pageItems Management Workshop

Maintain a clean and searchable catalog.

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Switch to 7 FAQs

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Makeover FAQs

We are thrilled to announce our Alexandria and Textbook Tracker Dream Makeover! Yep, that's right. We're giving the programs a new look while adding various improvements, such as responsive design and exciting features. Learn more about it!

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Beginning-of-Year FAQs

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End-of-Year FAQs

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Patrons FAQs

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Items FAQs

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Researcher FAQs

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PageWithExcerptBulletins, Maps, and Slideshow Workshop

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PageWithExcerptResearcher Enhancements Workshop

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Inventory FAQs

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Reports FAQs

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