The Support Center has moved!! See the new website https://support.goalexandria.com/  

Alexandria

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Warning

The support center has been moved to https://support.goalexandria.com/.

This website will be obsoleted; update your bookmarks.

Thank you!







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Info

Check out our trending FAQs.


Note

Pardon the mess—the Support Center is moving! Check out https://support.goalexandria.com/. 


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Get Started
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New to Alexandria? Start here.

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User Research Group

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Want to give us feedback? Join today!

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Makeover
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urlhttp://support.companioncorp.com/display/ALEX/Alexandria+Makeover

Details on the Alexandria makeover!

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Tip of the Week
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Keep up with the latest tips and tricks.

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Troubleshooting

When Alexandria is behaving abnormally, it may be due to blocked ports, aggressive emails filters, etc. Before you give us a call, check these things first:

  1. Does your machine have a network filter turned on?
  2. Is one of your network filters blocking Alexandria communications?
  3. Is your network blocking communications outside of your network?
  4. Is your email firewall blocking or filtering Alexandria messages?



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