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Warning

This page has been moved over to https://support.goalexandria.com/release-notes/

All release notes 23.9 and onward are on the new Support Center.







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Cloud-Hosted Updates

When you host with us, we take care of all updates! During these updates—the second to last or last weekend every month (Saturday and Sunday)—please plan for possible downtimes with Alexandria. And if you need to contact Customer Support over the weekend, please call us (emails are only responded to during regular business hours Monday–Friday).


Self-Hosted Updates

Installation

We will update all Cloud Hosted servers over the two weekends following release. Once all of the Cloud-Hosted servers have been updated, we will make the update available to Self-Hosted servers.

Info

We highly recommend you consider Cloud Hosting.

Not every version is able to update to the newest version, so the Available Updates window will only include those versions that meet your machine and version requirements.

Warning
titleSelf-Hosted Notice - Mac

If you self-host on a Mac, hold off updating your servers to macOS 10.15 Catalina until you can update to Alexandria 22.8 or later (64-bit compatible releases).

Here

 

If you self-host on a Mac, here's how to install the update on your Self-Hosted server

it

: 

  1. Log in to Alexandria.
Go to Tools > Administration. 
  1. Append /admin to the end of your Alexandria URL.
  2. Click the Actionsmenu, then select Check For Updates.
  3. Select the update version from the list, then click Update. Your update will now download.
  • Click Cancel to close the Available Updates window.
    1. The update screen will close automatically and you will be redirected to the login window.
    Warning
    titleSelf-Hosted Notice - Windows

    As of 2023 our self-hosted update process has changed.

    If you self-host on a Windows machine and are on Alexandria 22.6 or earlier: Contact us for instructions and assistance updating to the latest version.

    If you self-host on a Windows machine and are on Alexandria 22.12 or later, here's how to install the update on your Self-Hosted server: 

    1. Log in to Alexandria.
    2. Append /admin to the end of your Alexandria URL.
    3. Click the Actionsmenu, then select Check For Updates.
    4. Select the update version from the list, then click Update. Your update will download to the Updates folder in your Alexandria Support folder. 
      1. The download may take several minutes.
    5. The update screen will close automatically and you will be redirected to the login window.
    6. Once the installer has downloaded, and not before, quit Alexandria.
    7. Remove your existing Alexandria application using Add or Remove Programs in System Settings. 
    8. Run the newly-downloaded Alexandria Installer
    Not every version is able to update to the newest version, so the Available Updates window will only include those versions which meet your machine and version requirements
    1. .

    Important Information

    Version Numbering Change

    As of 720.17.71, we've modified simplified our versioning scheme to better coincide with scheduled monthly updatesby dropping the series version. We now use the following:

    • 7 = Series Version; xx = Academic Yearacademic year, beginning in June; yy = Monthmonth

    For example, 720.17.7 1 means:

    • 7 = Series version
    • 17 = 2017 20 = 2020 academic year
    • 7 1 = The seventh first monthly update (June)

    Info
    titleCentralized Catalogs

    If you have more sites than you are licensed for, contact our Sales team immediately at 1-800-347-6439. You can check this in Sites Management; the number of total sites plus the Union Site shows at the top, and the number you have licensed is at the bottom. The Union Site does not require an additional license.

    Data Conversion
    Note

    These Data Conversion notes are for Self Hosted users updating from v7 and switching from v6. If you are cloud-hosted or moving to cloud-hosted, we do everything for you!

    Data conversions from older versions may not be supported. Before updating, please check the version you're currently running.

    Updating from v7

    If you're already running 7.17.1 12 or newer, you can update to the latest version. But if you're running an older version, you'll need to update a few times.

    • Running 7.16.3? Update to 7.17.12 before updating to the latest version.
    • Running 7.16.2? Update to 7.16.3, then to 7.17.12, before updating to the latest version.
    • Running an even older version? Contact COMPanion Support for assistance. Depending on your current version, your upgrade path may go through one or more of the following: 7.15.3 → 7.16.2.6 → 7.16.3 → 7.17.12 → 7.18.2+ Current Version 

    Upgrading from v6

    The process to update from 6.23.1 to v7 is quite a bit different than updating from a more recent version. Check out our v6 to v7 Conversion Guide for more information.

    • Running 6.22.9 or older? Update to 6.23.1, then to 7.17.12, before updating to the latest version.


    Info

    Data conversion can take up to 10 minutes for a single database of average size or longer for larger collections and Centralized Catalogs, during which time the program will be inaccessible in your browser. Do not fear; it's still working. If you're concerned, check your server logs for a progress update.

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