The Support Center has moved!! See the new website https://support.goalexandria.com/  


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V7 FAQs

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urlhttp://support.companioncorp.com/display/ALEX/Switch+to+Alexandria+7#SwitchtoAlexandria7-FAQs

Recently switched to 7? Get your questions answered.

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Release Notes

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See what's new and improved in the latest version of Alexandria.

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Interactive Demo

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Explore Alexandria's capabilities by checking out our web-based demos. 

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Request Help

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Need help? Fill out this form to get in contact with Support.

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V7 FAQs

Recently switched to 7? Get your questions answered.

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Release Notes

See what's new and improved in the latest version of Alexandria.

Image Modified

Interactive Demo

Explore Alexandria's capabilities by checking out our web-based demos. 

Request Help

Need help? Fill out this form to get in contact with Support.

Contact Support
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Troubleshooting

When Alexandria is behaving abnormally, it may be due to blocked ports, aggressive emails filters, etc. Before you give us a call, check these things first:

  1. Does your machine have a network filter turned on?
  2. Is one of your network filters blocking Alexandria communications?
  3. Is your network blocking communications outside of your network?
  4. Is your email firewall blocking or filtering Alexandria messages?



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